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Business Analyst

Location:
Toronto, Ontario, Canada
Posted:
October 29, 2018

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Resume:

Sabareesh S Subramaniam Mobile: +91-968**-***** /+1-437-***-****

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Sabareesh S Subramaniam

Experience Summary

• Around 7 years of experience in Business Analysis and consulting.

• Played various roles like Business Analyst, Implementation Engineer, Solution Integrator, Configuration Engineer and QA Analyst.

• Possess strong Telecommunication Domain knowledge and expertise in OSS/BSS solutions.

• Hands on experience on various OSS and BSS tools.

• Proficient in analyzing the business requirements of the client and breaking them into scenarios that can be worked on.

• Have worked in all stages of software development life cycle, having end-to-end customer delivery involving pre- sales, scoping study, business requirement analysis, solution design, testing, integration, solution delivery, support and maintenance.

• Experience in Solution Architecture, Business Analysis & Stakeholder/customer engagement activities throughout the life-cycle of the various projects.

• Actively involved in the customization and enhancement of the core product as per the requirements of the customer.

• Good knowledge in Agile Methodology.

• Good analytical, communication and interpersonal skills.

• Proficient in grasping new technical concepts and utilizing them in an effective manner.

• Swift learner with a strong ability to multi-task in a high pressure environment, and skillful at creative problem solving entailing diplomacy, and astute prioritization.

• Resourceful thinker, leader and communicator in fast-paced quality/ engineering environment.

• Friendly, cooperative attitude, detail-oriented, and self-driven. Ability to be an effective team player and work under time constraints.

Skill Set

Operating Systems UNIX, Windows

CRM Tools Microsoft Dynamics CRM, Netcracker ICOMS RA - FMS Tools ROC RA, ROC FM

ETL Tools Diamond (Subex In-house tool)

Billing tools BSCS, ICOMS, Vonage In - house billing system. Charging tools CS

Database Tools Oracle SQL Developer

Order Management Tools Order Express (Cox)

Applications Soap UI,HP ALM, MS office

Data Modelling Tools MS Visio, Adpart 4.0

Work History

Duration Organization Role

July 2017 – June 2018

Etisalat Telecommunications

(Omnix International

LLC,Dubai)

Business Analyst

Sabareesh S Subramaniam Mobile: +91-968**-***** /+1-437-***-**** Page 2 of 5

Feb 2016 – July 2017 Verizon Data Services India Ltd Specialist April 2015 – Jan 2016 Subex Limited Business Analyst April 2014 – April 2015

Ericsson India Global Services

PVT Ltd Solution Integrator

Nov 2013 – April 2014 Subex Limited

Engineer - Testing &

Configuration

September 2011 - Nov 2013

Cognizant Technology

Solutions Programmer Analyst

WORK EXPERIENCE

Omnix International LLC,Dubai

Client : Etisalat Telecommunications, Dubai (July 2017 – June 2018)> As a Business Analyst for Etisalat Telecommunications involved in requirements gathering and converting them into solution for Etisalat Consumer and Business Mobile and Fixed Line Customers. Role and Responsibilities:

• Prepare the high level estimates for the proposals/projects like scoping, analysis, design, development, Migration & Implementation, testing etc., along with the solution designers.

• Provide consultancy to the business teams and influence design decision making with key stakeholders.

• Involved in the feasibility study to provide the POCs/demos to the business teams.

• Played a major role in Migration of Legacy CRM system(CBCM) to MS Dynamics CRM.

• Co-ordinate with the IT teams to help them capture the solutions and provide feasible options for implementing the solution through Etisalat E2E Stack.

• Coordinate with Product Managers, Account Managers and End-to- End Product teams to ensure the relevant business requirements are built as a product feature/capability.

• Propose eTOM standards and business practices as part of the product design in order to align with various COTS in the market.

• Prepare Business Analysis document/Business Use Case document in order to convert the business requirements to functional requirements which will help the product teams to develop a solution in a quick time.

• Participated in Solution design reviews to provide input on functional requirements, product designs, schedules, or potential problems.

• Involved in Data Analysis and assisting the development team with business scenarios.

• Involved with clients to identify and document requirements, conduct business and technical studies, design, develop, integrate and implement information systems business solutions, and provide advice on information systems strategy, policy, management, security and service delivery. Verizon Data Services India Ltd Feb 2016 – July 2017 Project #1 : -< Moneta (RA) – B2C (Feb 2016 – July 2017)> Project Description:

As a specialist I was involved in the requirements gathering, charting out the functional requirements for revenue assurance. I am also involved in analytics and insights for wholesale revenue assurance. Sabareesh S Subramaniam Mobile: +91-968**-***** /+1-437-***-**** Page 3 of 5

Role and Responsibilities:

• Estimating the time required for the analysis and high level design for the various business Processes involved.

• Prepare Business Analysis document/Business Use Case document in order to convert the business requirements to functional requirements which will help the product teams to develop a solution in a quick time.

• Participated in Solution design reviews to provide input on functional requirements, product designs, schedules, or potential problems.

• Involved in Data Analysis and assisting the development team with business scenarios.

• Involved with clients to identify and document requirements, conduct business and technical studies, design, develop, integrate and implement information systems business solutions, and provide advice on information systems strategy, policy, management, security and service delivery. Subex Ltd, Bangalore April 2015 – Jan 2016

Project #2 -<RJIL - India (August 2015 – January 2016)> Role and Responsibilities:

• Gathering the business requirements from the client and Estimating the time required for the analysis and high level design for the various business Processes involved.

• Prepare Business Analysis document/Business Use Case document in order to convert the business requirements to functional requirements which will help the product teams to develop a solution in a quick time.

• Involved in coining the business scenarios for Revenue Assurance & Fraud cases. Project #1 -<Ooredoo Kuwait (April 2015 – August 2015)> Project Description:

As a Business Analyst I was involved in the requirements gathering, charting out the functional requirements. I was also involved in Requirement analysis, Creating Scenarios to identify potential fraudsters and assisting the development & testing team. Also involved in development of FM reports using RA module. Role and Responsibilities:

• Gathering the business requirements from the client and Estimating the time required for the analysis and high level design for the various business Processes involved.

• Prepare Business Analysis document/Business Use Case document in order to convert the business requirements to functional requirements which will help the product teams to develop a solution in a quick time.

• Involved with clients to identify and document requirements, conduct business and technical studies, design, develop, integrate and implement information systems business solutions, and provide advice on information systems strategy, policy, management, security and service delivery. Ericsson India Global Services PVT Ltd April 2014 – April 2015 Project #1 -< Cricket Wireless LLC - USA (April 2014 – April 2015)> Role and Responsibilities:

Sabareesh S Subramaniam Mobile: +91-968**-***** /+1-437-***-**** Page 4 of 5

• Gathering the business requirements from the client and Estimating the time required for the analysis and high level design for the various business Processes involved.

• Prepare Business Analysis document/Business Use Case document in order to convert the business requirements to functional requirements which will help the product teams to develop a solution in a quick time

• Involved in Test case review and assisted the testing and development team to reach the solutions and implement them on time

• Involved in Estimation & Solution designing for new RFPs. Subex Ltd, Bangalore November 2013 – April 2014

Project #1 -<Indosat - Indonesia (November 2013 – April 2014)> Project Description:

Worked as Configuration Engineer and Onsite support engineer for the ROC Fraud Management Version 7.4.2 solution deployment at Indosat.

Role and Responsibilities:

• Gathering the business requirements from the client and Estimating the time required for the analysis and high level design for the various business Processes involved.

• Involved in configuring the setup & build deployment.

• Prepare Business Analysis document/Business Use Case document in order to convert the business requirements to functional requirements which will help the product teams to develop a solution in a quick time

• Involved in UAT along with the business users.

Cognizant Technology Solutions Pvt. Ltd, Bangalore. September 2011 – November 2013 Project #3 -<Cox Enterprise (June 2012 – November 2013)> Worked as QA Analyst for Cox in ‘Cox Home Security’, Metro – WiFi projects. Role and Responsibilities:

• Gathering the business requirements from the client and Estimating the time required for the analysis and high level design for the various business Processes involved.

• Estimating the time required for the analysis and high level design for the various business processes involved.

• Involved in creating Business and test Artifacts

• Business model creation using Microsoft Visio and Adpart. Project #2 -<Vonage - USA (Dec 2011 – May 2012)>

Project Description:

The accounts for US customers in legacy, Interact and CCA will be migrated to Amdocs platform in multiple phases.

Role and Responsibilities:

Sabareesh S Subramaniam Mobile: +91-968**-***** /+1-437-***-**** Page 5 of 5

• Gathering the business requirements from the client and Estimating the time required for the analysis and high level design for the various business Processes involved.

• Involved in Build deployment.

• Involved in test case designing and execution.

• Involved in requirement discussion and clarification.

• Involved in peer review of designed test cases

Project #1– < PEG Tool(Oct 2011 – Dec 2011)>

Project Description:

The tool is used mainly to import the estimates available in estimation template and provides user friendly interface. This tool is also used to assign resources and upload it to PEG tool. Roles and Responsibilities:

• Creating test scenarios.

• Test cases designing.

• Sanity & Regression testing.

• Test case Execution.

ACADEMICS

B. Tech. in Chemical Engineering - (2011), Kongu Engineering College, Erode - Anna University(Coimbatore). PERSONAL INFORMATION

DOB

th

29 August 1989

Nationality Indian

Marital Status Single

Sex Male

Contact no +91-968**-***** /+1-437-***-****

Email Id ac7jb3@r.postjobfree.com

Passport No J0468041

Canadian PR 11-0714-9474



Contact this candidate