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Customer Service Microsoft Office

Location:
Smithtown, New York, United States
Posted:
October 30, 2018

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Resume:

Melissa Almonte

** ****** ******, ********* ** **787 ● 347-***-**** ● ac7j48@r.postjobfree.com

Summary of Qualifications

Strong work ethic, enthusiasm, and the ability to motivate colleagues

Self-motivated; able to set effective priorities and meet tight deadlines

Productive in fast-paced, high-pressure atmosphere

Excellent interpersonal and customer relationship skills

Education

Queens College, The City University of New York, Flushing, NY

Bachelor of Arts, May 2012

Major: History Minor: Sociology

EXPERIENCE

New York Community Bank, Westbury, NY November 2017-Present

Commercial Loan Coordinator

Process daily payments received through the mail and email requests

Prepare daily payment proof sheets

Resolve customer payment disputes and loan related issues

Preform daily general ledger reconciliation reports

Research lien and prepare satisfactions

New York Community Bank, Westbury, NY March 2013- November 2017

Financial Service Associate

Teller/ customer service

Process customer related financial transactions

Open accounts

Cross selling bank products

Balancing cash drawer

Associated Supermarket, Brooklyn, NY April 2009- February 2013

Office Clerk/ Cashier

Effectively answered multiple phone lines

Handled accounts payable and accounts receivable

Effectively coordinated schedules for cashiers

Accurately performed payroll functions

Handled cash registers

Handled voids and returns

Compare Foods Supermarket, Brooklyn, NY December 2004-December 2007

Office Clerk/ Cashier

Effectively answered multiple phone lines

Handled accounts payable and accounts receivable

Effectively coordinated schedules for cashiers

Accurately performed payroll functions

Handled cash registers

Handled voids and returns accordingly

Skills & Interest

•Proficient in Spanish

•Microsoft Office Expertise



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