Jolyn R. Jackson
** ********** ****** #** ****: 203-***-****
Stamford, CT 06902 Email: ac7j3v@r.postjobfree.com
Profile
I am a motivated individual with years of experience as an Administrative Assistant, Customer Service Representative and Receptionist. I have the ability to work independently as well as part of a team. Excellent organizational, communication and interpersonal skills. Strong desire to learn and grow.
Contract Positions
SHORT TERM CONTRACT ASSIGNMENTS 12/17 to 10/18
NAWAS International Travel Darien, CT
Empire State Realty and Trust Stamford, CT
Intelisearch Stamford, CT
Gilbride, Tusa, Last & Spellane Greenwich, CT
Nielsen Sports Stamford, CT
Office Support; Receptionist; Alpha and Numeric Data Entry
Administrative Service Coordinator 3/17 – 7/17
TimeInc (Temporary Position/Contract Worker) Stamford, CT
Extracted data from an extensive list of excel documents,
Interpreted and verifying the data to be entered into a new data base.
Test data output to ensure fields are entered correctly.
Administrative/Office Coordinator 3/16 – 11/16
Peñoles Metals & Chemicals (Temporary Position/Contract Worker) Stamford, CT
Assisted the Vice President of Finance with all Administrative duties
Assisted the Treasurer with all Administrative duties
Supported other departments within the company (Sales, Traffic & Accounting)
Entered Cash Receipts onto a spreadsheet
Entered wire transfer information onto spreadsheet
Adjusted spreadsheets indicating that invoices have been paid or still open
Archived office documents and shipped them to off-site storage facility
Kept inventory and ordered company supplies
Scanned documents
Handled all office mail and postage supplies
Administrative Assistant 11/15 – 2/16
BDO USA, LLP (Temporary Position/Contract Worker) Stamford, CT
Provided Administrative Support to the Auditors
Activated keycards for new employees
Checked inventory and ordered company supplies
Prepared packages for courier services
Handled company mail, incoming and outgoing
Scheduled conference rooms
Maintained professional appearance of the office
Administrative Assistant 7/14 – 7/15
GE Capital (Temporary Position/Contract Worker) Norwalk, CT
Supported the Risk Management team, by independently handling all assigned duties
Maintained and coordinated conference room calendars, schedule appointments and meetings
On-boarded new employees, contract workers and interns for the department
Supervised Office tenant moves
Submitted work request to Facilities and IT department
Assisted with scheduling and planning of in-house and off-site meetings
Prepared letters and memos
Created and maintained spreadsheets
Maintained records of all documents
Telephone coverage, distribution of mail; faxed, copied and scanned documents
Ordered Office supplies
Jolyn R. Jackson – page 2
Data Entry/New Accounts Clerk 8/13 – 4/14
Noble Americas (Temporary Position/Contract Worker) Stamford, CT
Created new accounts for clients and vendors (Domestic & International)
New Vendor management (ARIBA)
Collected tax information (W9 and W8BEN forms)
Entered data into CMS (Credit Management System)
Received Wire Instructions from clients and submitted to the Treasury Department
Assisted the Payroll Clerk in check distributions
Distributed Invoice to AR/AP
Edit and Proofed Spreadsheets
Data Entry Clerk 3/13 – 7/13
Diageo North America (Temporary Position/Contract Worker) Norwalk, CT
Provided assistance to the HRIS/Payroll Department
Entered New Hires into Peoplesoft
Updated employee information in PeopleSoft
Reviewed employee information (i.e. Salary, address changes, employee ID, benefits)
Modified Excel Spreadsheets
Permanent Positions
Administrative Assistant/Receptionist 1/11 – 5/12
Stamford Academy Charter High School Stamford, CT
Interacted daily with students, parents, teachers and transportation department
Reported information to CT State Department Of Education
Registered new students/discharged outgoing students and input student information into database/spreadsheet
Maintained professional appearance of the front office
Ordered company supplies, answered and directed all incoming calls and managed the school calendar of events
Administrative Assistant/Customer Service Representative 7/03 – 11/09
Southern Connecticut Newspaper, Inc (The Advocate/Greenwich Time) Stamford, CT
Development of spreadsheets for Sales Reps that display quarterly revenue
Ran revenue reports and inputted information into database
Arranged and scheduled inserts for daily and weekly distribution and scheduled advertisements that ran in all newspapers
Interfaced with Clients, Sales Reps, Account Mangers and other internal departments
Acted as a coordinator for resolving client related issues
Assisted the Advertising Director of Display Advertising department
Organized department functions and events and ordered and kept inventory on department supplies
Handled incoming and outgoing mail
Managed Display Advertising, Interactive and Classified departments’ payroll
Processed Invoices for outside vendors
Assisted the Page Layout department in “dummying” paper
Made travel arrangements for managers
Communicated daily with public regarding advertising and other department issues
Office Support Specialist 10/02 - 7/03
City of Stamford (Zoning and Planning) Stamford, CT
Submitted required information on policy and department procedures to the public
Assisted the public with Zoning questions, rules and regulations
Prepared and processed Zoning permits, EPB applications and Coastal Site Plan Review applications
Obtained and recorded customer complaints
Accepted payments for the purchase of Zoning Maps and Regulations then enter into AST400 system
Operated various office machines, including but not limited to calculator, copier and fax
Jolyn R. Jackson – page 3
Skills
Microsoft Word, Excel, PowerPoint, Publisher, Outlook and Access; Internet Explorer. Typing, Alpha and Numeric Data Entry. Windows based Caldwell Spartan (payroll software). Workday, PeopleSoft, WebEx, GEAC, Cintrix Condeco Booking Grid, Cisco Jabber (IM) and Mactive systems (printing of revenue reports and scheduling daily advertisements). Monitor and PSIS (Public School Information System) for enrolling and withdrawal of students.
Education
Norwalk Community College Fall 2018
General Studies
Microsoft Office Certificate 1994
Training Connection Business Courses, Stamford, CT
Microsoft Office
High School Diploma 1982
Westhill High School, Stamford, CT
Art, Recordkeeping, Basic Academics