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Medical Billing Home Health

Denton, Texas, United States
October 30, 2018

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Christel J. Elsea

Dallas, Texas • 864-***-**** • •

Medical Billing and Account Resolution Specialist

Detail oriented billing and account resolution specialist with 5+ years of experience supporting healthcare environment. Ability to complete a broad spectrum of administrative tasks, including electronic and hard copy billing, referrals, insurance authorization, and claim processing. Strong problem-solving skills for handling insurance rejections and payment issues. Structured team leader with the capacity to prioritize daily activities, delegate tasks, and plan schedules. Extensive knowledge of standard protocols for Multi-state private insurance, Medicare, Medicaid, and Tri-Care. Proficient in Microsoft Office Suite, Epic, Amkii Chart, Amkii Office, and SSI Clearinghouse.

Areas of Expertise

• Healthcare Billing • Claim Appeals • Electronic Medical Records

• Account Resolutions • Proficient Computer Skills • Customer Service Skills

• Microsoft Office

• CMS1500 Forms • Anesthesia Billing

• UB-04 Forms • Autonomous & Ability to Multitask


BS Health Information Management Purdue University Global, Davenport, IA 2014-Currently Enrolled


Coursework: Medical Terminology, Anatomy & Physiology, Medical Insurance and Billing, and Coding


GREENVILLE HEALTH SYSTEM, Greenville, SC, 2015-2016

Physician Practice Specialist (PRN)

Responsible for performing patient billing and clerical tasks. Provided administrative support to the staff and Physicians. Entered data, including financial information and patient demographics, into billing systems. Continually monitored transactions to ensure accuracy, maintaining close observation of charges and payments. Integral in handling daily workflows in the absence of Physician Practice Specialist.

Key Accomplishments:

• Coordinate patient medical records with physician charges to support billing to third-party payers

• Enter billing for patients into EMR and analyze patient accounts to insure accuracy with patients bills.


Anesthesia Charge Entry/ Billing Specialist

In charge of billing and data entry for the central billing office for Gastroenterology Surgery centers across the United States. Accountable for providing support to business units in Arkansas, Texas, Hawaii, and Indiana. Processed anesthesia billing, resolved issues, reviewed claim denials and completed corrective actions. Managed communications with insurance companies and patients. Submitted bills for payments received from private companies, Medicare, Medicaid, and Tricare. Evaluated the accuracy of charge tickets, reviewing data of service, procedures, diagnosis, anesthesia units, and provider signature.

Key Accomplishments:

• Learned billing protocols of insurance agencies in multiple states.

• Review medical coding as necessary and enters patients charges into billing applications.

HCA-CENTENNIAL HEART, Nashville, TN, 2013-2014

Cardiology Charge Entry/ Billing Specialist

Fulfilled a broad range of data entry and billing needs for a leading cardiac care facility. Input details regarding payments and transactions on a daily basis. Interfaced with patients to manage accounts, resolved discrepancies, and made payment arrangements. Forwarded unresolved accounts to collection agencies. Balanced charge summary to tickets keyed and updated charges.

Key Accomplishments:

• Maintained schedules for timely patient follow-ups and resolution of delinquent patient accounts.

• Resolve routine patient billing inquiries and problems, handle follow up questions from patients, resolving any discrepancies or errors.



Medical Receptionist

• Improved operations of a medical facility by scheduling hospital procedures, reviewing physician charge tickets, and completed daily reconciliations.


Home Health Charge Entry/ Billing Specialist

• Entered transactions into billing systems and processed claims for the home health division. Successfully collected $250K+ from aged A/R accounts.

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