Victoria Flores

**** ******* *****

East Lansing, Michigan 48823

517-***-****

Career Objective

Highly motivated and skilled professional looking to gain employment with a company that will allow personal growth and development.

Work Experience

Michigan State University – East Lansing, Michigan (March 1997-November 2017) Department of Surgery

Health Care Coding Analyst

Proficient in ICD-9 and CPT coding using EncoderPro program and manuals

Manage all inpatient/outpatient charge capture in a multi-specialty surgery department for twenty four physicians (General Surgery, Trauma,

Plastics/Reconstructive, ENT, Breast, Bariatric, Hematology/Oncology)

Compile and run monthly missing clinical charge reports Telamon Corporation - Lansing, Michigan (June 1992-March 1997) Michigan Migrant Head Start Program Office Manager

Coordinated and conducted three computer training’s for clerical employees

Supervised secretary, accounting clerk, interns, and volunteers

Downloaded monthly revenue and expenditure report from the corporate bulletin board system Cristo Rey Community Center - Lansing, Michigan (October 1988-December 1991) Department of Mental Health Secretary

Handled, prepared and maintained client records

Scheduled client appointments for psychiatrists and psychologists

Answered and directed all incoming calls to departmental staff Education

Lansing Eastern High School, Lansing, MI – 1988

Skills and Proficiencies

Bilingual (English and Spanish)

Certified Professional Coder (CPC)

Computer applications: Windows 95, Microsoft Office Professional 2007, Apple Macintosh 3.1, IDX System, Centricity Logician, Internet Explorer, Netscape Navigator, Excel, Word, Power Point, Microsoft Outlook