Michael James Sean Murphy
Objective: To obtain a position with a dynamic and driven company that will benefit from my years of knowledge and experiences, and which we both can accomplish mutual professional goals.
Demonstrated ability to learn and adapt to new situations
Increased profits in multiple facilities
Implemented safety guidelines which improved safety ratings
Continually increased roles in leadership and management
Trained and coached groups of supervisors and employees
Increased sales through strategic marketing plan
Grew customer relations and satisfaction in several different work places
Legacy Supply Chain/Sams Club – Ontario, CA: 2017- Present
Operation Manager II
Manage the day to day operations of the nation’s largest Sam’s Distribution Center handling approximately 31,000 weekly shipments servicing 43 clubs.
Oversee the distribution of freight for 40 clubs through 5 transportation partners including off-shore and international locations
Review and evaluate performance of warehouse functions, address performance gaps, and take corrective action, as needed, to ensure the managers/supervisors of each functional area are delivering on our KPI’s.
Promote high customer service expectations among team members, monitor and share results with the customer to ensure performance is meeting expectations and act to address improvement opportunities.
P & L and budgeting responsibility including weekly projections and monthly report-outs to the customer.
HR responsibility including hiring, interviewing, training, coaching, corrective action, discipline and terminating employees, as well as employee engagement activities with emphasis on core values and hiring hard to improve culture.
XPO Last Mile/Macys – Industry, CA: 2015-2017
Operation Manager III 2016
Increased O.D.E (overall delivery experience) from 83% to 94.3%
Managed 1 distribution center, 2 cross dock facilities in CA. Arizona, Nevada
Implemented short-range and immediate actions to improve processes, quality, efficiency, productivity, and customer satisfaction
Guided the complete day-to-day operations of the service center.
Supported positive internal and external customer relationships.
Oversaw revenue, profit and cost controls for Reno, Phoenix and Industry
Ensured that the facility and its team members operated to optimize safety, service and quality measures.
Staffing and scheduling for proper utilization of management and personnel.
Supervised all personnel working at the facility.
Integrity Automotive – Chino, CA: 2008-2016
General Manager 2013-2015
Operations Manager 2011-2013
Technician Supervisor 2010
Oversaw a team of 8 employees, lead weekly meetings to discuss safety, policies and procedures, and to allow employees a platform to voice concerns/suggestions
Recruitment and selection of employees; maintain personnel files; performance evaluations; training new employees
Establish insurance coverage for facility (liability, worker’s compensation, etc.)
Implemented a comprehensive marketing plan aimed at increasing overall volume and sales
Managed fulfillment of inventory
Quality control of technician labor
Maintained high levels of accuracy in inventory integrity and daily operations
Maintained customer satisfaction through personal and written communication
Responsible for P&L and payroll
Increased shop safety in compliance with OSHA and city guidelines
DHL/ Velocity Express - Palm Springs/Riverside, CA: 2005-2008
District Area Manager 2006-2008
Branch Manager 2005
Responsible for two multi-million dollar branches
Monitor all supplier activities to the warehouse facilities
Specializing in logistics and daily route planning/organization
Provided continuous direction and guidance to 110 employees
and independent contractors
Monitor compliance with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; filing financial reports; advising management on needed actions
Full accountability for branches P&L, HR, and contract negotiations
Accomplished a 17% gain in profit for both facilities
Union Pacific Railroad - City of Industry, CA: 2002-2005:
Liaison between union and non-union parties
Provided direction, schedule coordination, and supervision of 35+ employees
Manage and coordinate all inbound and outbound freight totaling 3 trains of approximately 325 containers and trailers of freight per shift
Supervise loading and unloading of all freight
Ensured inventory security and provided reports of any inventory loss or shortage
Monitored and maintained compliance with all OSHA requirements by implementing, monitoring and maintaining safety systems and training programs
Lead initiative to adjust safety practices, moving the location from twenty-sixth, out of fifty, to the number three spot in safety ratings