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Customer Service Sales Executive

Location:
Mumbai, Maharashtra, India
Posted:
October 28, 2018

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Resume:

NISAR AHMED

Room No **, G-Sector,

k-Line, Cheeta Camp,

Trombay, Mumbai – 4000 88

E-Mail ID: ac7iym@r.postjobfree.com

Mobile No: +91-702*******

Subject: APPLICATION FOR THE POST OF FIELD COLLECTION EXECUTIVE,VERIFICATION EXECUTIVES,SALES EXECUTIVE OR ANY OTHER APPILICABLE POST.

Dear Sir,

I would like to state that I am a HSC Passed having 5, years of experience in India in the field Collection Executive, Verification Executive job of Bank, and Reliance Info com Customer service.

Since I meet the required qualifications and experience, I wish to offer my candidature for the above post.

If given this opportunity, I am sure I will prove to be an asset to your organization. Kindly find attached my resume for your favorable reference and consideration.

Thanking you and awaiting your response.

To obtain a challenging position that will allow me to expand upon my education and continue to accumulate knowledge. To do it right, the first time & every time.

HSC – Mumbai Board in 2001 secured 47%

SSC – Mumbai Board in 1999 secured 45%

Employment: RMS ASSOCIATIES

Duration: Since JAN 2010 up to Nov 2013

Designation: Field Executive

Job Profile

KEY QUALIFICATIONS

Three years of collections and customer service experience

Highly skilled in collecting on Past Due customer accounts, including resolution of discrepancies

In-depth knowledge of different collection methods and severance process

A strong desire to continually elevate the performance of the business as a matter of satisfaction

Knowledge of Fair Debt Collection Laws.

Dedicated and meticulous: Able to exceed both external and internal customer expectations

Computer: Proficient with Excel and Great Plains

Bilingual: Fluent in English Hindi Marathi,

Collections Representative

• Research regarding unsettled account balance that is completely or partially unpaid

• Ensure follow up by mail and phone to insurance carriers or customers on felonious payments

• Investigate customer’s accounts and documents methodically

• Punch all information about collection action of account into billing system

• Resolve inconsistencies and prepare adjustments

• Coordinate collection agency communication

• Answer customer inquiries about account status

• Evaluate claims denied for payment and poorly paid claims

• Verify payment information adjustments to manager

Previous Employment: Reliance Infocom.

Duration: 2 Years

Designation: Document Verification Executive.

Deputed By VINAYAK CONSULTANT LTD

Is one of the services providers to Reliance Info com to verify customer.

Job Profile:

To Verify the Customer Staying or not at given address

To verify the document clear at given address which they had applied for Billing Sim Card

Fill the form with an appropriate manner and attached the document which had given by the customer in the form

Daily to daily Submission of form

Co-coordinating with the Manager of my office for reporting

Operating knowledge in

Application software – MS Excel, MS Word, Power Point.

Other Computer Knowledge- Internet, Windows and MS-DOS. & Micro Soft Out looks.

Excellent oral and written communication skill.

Good team player.

Excellent and proven technical skills.

Problem solving and decision making skills.

Always passionate to learn something new.

Date of Birth : 29-11-1981

Gender : Male.

Marital Status : Married

Nationality : Indian.

Language Known : English, Hindi, Marathi, Urdu.

Games:

Football, Cricket

Other Interests:

Music, Net Surfing, FACEBOOK, ORKUT,CHATTING ETC.

I Hereby declare that the above details are true and fair to the best of my knowledge.

Place:

Date:

(NISAR AHMED )

OBJECTIVE

EDUCATIONAL QUALIFICATION

WORK EXPERIENCE: Total Work Experience of 5Years

PERSONAL SKILLS

PERSONAL DETAILS

EXTRA CURRICULAR ACTIVITIES



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