Sign in

Customer Service Executive

New Delhi, Delhi, India
October 27, 2018

Contact this candidate



C/O R K Tanwar

WZ – ***, Post office gali

New Delhi – 110028

Mobile No. 955-***-****


Career Objective:

To Make Life enriching by Constant Learning, practicing and implementing of new ideas and technologies so as to achieve new standard of excellence.

To learn from experience, to be an active part of a growth oriented concern which gives me the opportunity to exploit my worth and to be a person without friction.

Total Work Experience: 10 Years

Working as a CARGO EXECUTIVE with Celebi Delhi Cargo Terminal Management India Pvt. Ltd, New Delhisince 23 June 2014.


100% checking of goods specification in accordance with Celebi Norms with AWB number.

Holds charge of operations of Export related functions and ensure compliance if instructions issued from time to time.

Ensuring the acceptance of cargo as per Celebi standards.

Getting manpower available for unloading the received goods.

Locating & co-coordinating the received shipment corresponding to the concerned airlines.

Creating report of the complete day’s work and acknowledge the shed incharge about the same.

Supervising document check and receipt of cargo during the respective shift.

A) Worked with M/S Amway India Enterprises Pvt. Ltd. on payroll of third party Jalan Services Pvt. Ltd.

Tenure : 10 Nov’2010 to 15 June 2014

Designation: Warehouse Incharge

Location : Varanasi

B) Worked with M/S Amway India Enterprises Pvt. Ltd. on payroll of third party Imperial Mkt. Services Pvt. Ltd.

Tenure : April’2008 to Oct’2010

Designation : Warehouse Incharge

Location : Amritsar

Job Profile:-

Efficient 0f diligent in handling all the inventory responsibilities assigned by the co.

To ensure the proper functioning in the receipt issues return.

Warehouse stock movement i.e.

Stock inward,stock outward

Stock transferring, Stock ledger

Material requisition,Pickline line ledger

Saleable return, on saleable return

Cool room register

Cycle counting, Fifo

Shelf tracking & right norms

House Keeping safety & security control

C) Worked with M/S Gati Limited.

Tenure : Nov’2006 to Apr’2008.

Designation : Executive – Operations

Job Profile:

Looking after on time connectivity of Shipment.

Providing service that is affordable and meets customer’s expectations.

Implementation of marketing strategies.

Minimization of Operation Cost.

Major focus on ASL & DSL.

100% checking of goods specification in accordance with GATI Ltd. Norms with DKT number.

DKT entry on receiving time and goods dispatched afterwards (delivery time period of 7 days max).

Cross checking of shipment in inventory on daily basis and demurrage accordingly.

Computer Skills:

MS Office, Internet, Lotus note, AS 400.

Major Strength Areas:

Ability to handle organization’s Internal and External Communication Needs.

Can effectively maintain liaison with internal staff/department.

Strong Customer Service Skills

Personal Effectiveness

Communication Skills

Leadership Quality

Educational Qualifications:

Post Graduation from M.G. K. V., Varanasi, Uttar Pradesh.

Graduation from University of Allahabad,Allahabad, Uttar Pradesh.

Personal Details:

Father’s Name : Shri R. B. Tiwari

Date of Birth : 07/04/1979

Permanent: Address : Sushil Kumar Tiwari

S/ O Shri R. B. Tiwari

V. P. O. : Saidpur,

Tehsil – Saidpur,

District: Ghazipur, Uttar Pradesh.

Phone No. 054**-******

Linguistic Proficiency : English and Hi

Marital Status : Married

Declaration :

I hereby declare that the above given information is correct and true to the best of my knowledge and belief.

(Sushil Kumar Tiwari)

Contact this candidate