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Customer Service Manager

Los Angeles, CA
October 27, 2018

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**** ******* *** #***

West Los Angeles, CA 90025



B.S. Degree in Computer Science/Math


SKILLS: Proficient in MS-Office, Quickbooks and Yardi

QUALIFICATIONS:- Strong in Public Relations.

-Self Motivated, responsible, and very quick learner.

-Able to manage and organize multiple tasks simultaneously.

-Expertise in creating a positive environment among co-workers.

-Skilled in developing and generating new ideas.

-Problem solver and excellent in customer service.


2014 to Present REDD-Beverly Hills

Leasing agent/Property Management-Residential

Handle all property management duties and creating leasing strategies for vacancies. Manage all resident communications and maintenance concerns for assigned properties. Reaching out to vendors to get bids. Work closely with the Executive and Director of Operations, Facilities Manager and On-Site Managers to ensure all resident, property and company issues and goals are satisfied.

2012 to 2014 Rodeo Realty-Beverly Hills

Relocation Realtor-Residential

Assisted Nestle clients who came from overseas with their home search and lease assignments.

2007 to 2012 Terra Pacific Property Management -West Los Angeles

Property Management-Commercial

Managed over 8 shopping centers. Handled all tenants’ needs and complaints, collecting rents, vendor bids, Received all the required

Certificate of insurance for different vendors working on different projects. Created spreadsheet for the annual projected budgets for all shopping centers.

2006-2007 Keller Williams/Nelson Shelton and Associates-Beverly Hills

Realtor (Residential and Multifamily)

Purchase, Sale of Residential and Multifamily Units.

1986-2006 National Computer Training-West Los Angeles

Office Manager/Sales

Oversaw all the office operation. Hired and trained employees. Handled Accounts Receivable and Payable.

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