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Office Assistant Medical

Mobile, AL
October 26, 2018

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Gwendolyn B. Simms

**** ***** ******

Mobile, AL 36617

251-***-**** Cell

Objective: Seeking a position with a company that will utilize accuracy, a hard working individual with experience that will benefit the growth of the company.

Career: Accounts Receivable/Payable Position in medical insurance, and accident claims industry.

Education: 1983-1985 Troy University – Troy Alabama

1981-1982 Bishop State Community College – Mobile, AL

Experience: Franklin Primary Health Center, Inc. 2015-June 2018

Assistant Billing Coordinator 2017 – June 2018

.Assist with verifying all insurance plans with obtaining referrals and pre authorizations.

.Coding hospital cards using ICD 10 codes, and entering charges in the NextGen Computer system

for reimbursement.

.Responsible for crossovers from HMO’S plans to Medicare Wrap a Round as secondary billing for


. Complete daily deposits.

. Run daily reports.

Phone payments/in-house payments

Retro Medicaid

Medical Office Assistant July 2014 - 2017

.Greet, register, and receives all patients, visitors, and staff in a professional and courteous manner and

address callers to the appropriate department or person. Obtains and record caller’s name, time and nature of call.

.Maintains and access schedule patients appointments for provider care team.

.Monitoring the lobby and ensuring that the care team is abreast of the patients wait time.

.Interviews patients to obtain and record all required demographic data on initial visit and as needed.

.Utilize RTS system to verify patients insurance and update all information as needed.

.Review patients and appropriate family members income to determine qualifications for sliding fee adjustments.

.Generates encounters in EHR. Monitors open encounters to ensure that they are closed within 5 business days.

.Supports provider meaningful use efforts by collection necessary information such as but limited to pharmacy utilized by patient, email address, other providers seen, etc.

.Receives and processes patients payments.

.Prepares deposit slip and secure for transport to accounts receivable.

ABC Sales Associate December 2005 – October 2013

.Assist customers with purchases.

.Prepares slips for bank deposits.

.Lift 50lbs or more for stock purposes.

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