Sign in

Logistics Manager

October 26, 2018

Contact this candidate


Henry A. Villalobos

** ******* ******

Brockton, MA. 02302



Ability to work independently in a fast paced, deadline driven and detail oriented environment. Managed a multi-million dollar budget annually. Poised, dedicated, results oriented, versatile professional with 20 years’ experience in Transportation, Warehousing, Inventory Management, and Supply Chain solutions. Achieved financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Excellent project management skills, highly organized with the ability to multi-task.

Exceptional ability at maintaining good working relationships with both internal and external clients and vendors.

Demonstrated ability to manage multiple, and complex projects.

A team player with a “can-do” attitude and leadership abilities.

Proficient in Microsoft Office Suite (including Access, and Excel)


Quirk Auto Group March 2017 – September 2018

Quirk operates 15 dealerships in Massachusetts and 4 in Manchester, New Hampshire. Under the Quirk Auto Group umbrella the corporation runs several other enterprises that collectively support Quirk’s automotive business. These include Quincy Auto Auction, Quirk Parts, E-Commerce division and local real estate holdings. Throughout his 40 years of business, Quirk has earned an A+ rating with the Better Business Bureau and has been awarded with many industry awards and honors. [2] Quirk staffs about 1,200 company employees.

E-Commerce Logistics Manager March 2017 – September 2018

As the E-Commerce Shipping Manager, I’m responsible for order fulfillment activities, online sales and customer support. Work closely with Sales Team, Vendor Partners, all levels of management and Shipping Services Suppliers to support smooth and efficient operations. The E-Commerce division is a new venture that Quirk Auto Group launched in March 2017. As a founding member of this division, my expertise in distribution, logistics, and warehousing was utilized to create SOP’s, implement packaging technologies, conveyor systems, and hire and trained personnel for this operation.

Duties & Responsibilities

Manage e-commerce order processing and inventory fulfillment.

Accurately process customer quotes and sales orders.

Monitor and investigate all orders to minimize fraud.

Provide exceptional customer service via phone and email, including taking orders, troubleshooting web problems, and resolving customer concerns.

Proactively identify operational problems, suggest solutions, and independently resolve issues.

Interact routinely (telephone and email) with Customers, Sales Team, Vendors and Warehouses.

Analyze data to monitor performance and plan improvements and demand.

Develop new business opportunities, solve logistical problems and produce new solutions.

Process Return Merchandise Authorizations.

Assist in website updates.

Omni Life Science November 2016 – March 2017

OMNI has a solid grounding in orthopedic engineering, which is enhanced by its forward-thinking culture. Omni Life Science has a steadfast focus on purposeful innovation and is continuously adding to and improving our products and services. Omni Life Science leverage advances in techniques, materials, and new understanding of anatomic and biomechanical data into every decision.

OMNIBotics™, a robotic-assisted surgical platform, allows surgeons to conduct patient specific total knee surgery designed to enhance patient satisfaction. OMNI designs, manufactures and distributes orthopedic implants for knees and hips incorporating time-proven features with innovative concepts designed through the collaboration with expert surgeon-consultants.

Today, OMNI is recognized as an innovative orthopedic company that delivers superlative solutions that enable physicians to achieve their practice and patient care goals. Our offering of navigation robotic systems and practices, implants, and instruments, all are designed to enhance a surgeon’s ability to help their patients live active and pain-free lives.

Logistics Manager November 2016 – March 2017

Duties & Responsibilities

Manage an accurate inventory of warehouse materials and product.

Schedule and track inbound and outbound shipments

Recruit and train of warehouse personnel.

Assess and recommend ideal shipping methods, routing or carriers to meet necessary parameters, specifications, and cost.

Negotiate rates with all carriers.

Braintree Laboratories, Inc.November 1995 – August 2016

Braintree Laboratories, Inc. is a pharmaceutical manufacturer and distributor of prescription products (Phoslo, Golytely, Nulytely, Suprep, and also created Miralax before the product went over the counter) headquartered in Braintree, MA. The company also has a manufacturing site located in Holbrook, MA and a distribution facility in Randolph, MA.

Shipping Manager / Traffic Manager December 2007 - August 2016

Carrier rate negotiation

Negotiated carrier rates and handled multiple common carrier contracts for Braintree Laboratories

Implemented the correct freight classification

Extensive knowledge of NMFC freight classification codes

Implemented and work with multiple 3PL’s both international and domestic business

Followed regulations mandated by Federal agencies (FDA, OSHA, GMP, etc…)

Maintained staff properly trained to meet Federal regulations and SOP’s

Shipping Facility in Randolph, MA. had to be compliant to all Federal regulations(Pest Control Program, Temperature Control Program, Housekeeping Program, Visitors Log Program)

Conducted internal audits with other Facility Managers to ensure all regulations and SOP practices were being performed.

Managed Receiving and Shipping departments

Handled the tasks of verifying the materials contents of received packages

Monitored subordinate employees and ordered supplies

Handled the tasks of supervising shipping and receiving departments

Performed maintenance of records and information of shipping department

Implemented, recommended and supported shipping to increase the quality control, cost reduction and performance of employees

Prepared, maintained and evaluated employee performance reviews and time cards

Managed both shipping and receiving departments’ budget. Achieved financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Monitored shipments to ensure customer satisfaction

Reconciled reports and daily shipping data

Performed daily inventory count to ensure all shipments were accurate at the time of shipping.

Performed weekly auditing of Freight invoices

Managed all workforce for both facilities, responsible for annual work performance of all employees in both facilities, and provided on-going training on the latest federal regulations

Used Fed Ex/UPS / SAP /Excel/Access/software systems for different operations in the company’s shipping

Communicating with our customers and providing information that our customer needs.

Assistant Traffic Manager May 1997 – December 2007

Maintained receiving, warehousing, and distribution operations by initiating, enforcing operational, personnel policies and procedures.

Complied with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation, enforcing adherence to requirements, advising management on needed actions.

Used Fed Ex/UPS / SAP /Excel/Access/software systems for different operations in the company’s shipping

Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocol.

Controlled inventory levels by conducting daily physical counts; reconciling with data storage systems.

Maintained physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.

Completes warehouse operational requirements by scheduling and assigning work to employees and following up on work results.

Maintained warehouse staff job by recruiting, selecting, orienting, and training employees.

Maintained warehouse staff job by coaching, counseling, and disciplining employees; planning, monitoring and appraising job results.

Contributed to team effort by accomplishing related results as needed.

Warehouse Worker November 1995 – May 1997

Prepare and complete orders for pickup according to schedule (pick, unload, label, ship)

Received and process warehouse stock products

Kept a clean and safe working environment and optimize space utilization

Completed all required daily logs

Reported any discrepancies to management

Operated and preventively warehouse forklift and pallet jacks

Followed and complied with SOP procedures, rules, and federal regulations.

Used UPS/FED EX/SAP software systems

United States Army

Cannon Crewmember June 1993 – October 1993

Wire and radio communications

Identify target locations

Operate self-propelled howitzers, ammunition trucks and other vehicles

Participated in reconnaissance operations


Birmingham High School, Van Nuys CA. September 1989 – June 1993

High School Diploma

Computer Learning Center, Los Angeles, CA. October 1993 – September 1994

Computer Technology and Repair Certificate

Northeastern University, Boston, MA. June 2002 – September 2004

In pursuit of a Bachelors in Supply Chain Management

Contact this candidate