VICKI JOY HILL
Looking for a position where I can use my supervisory skills and manager experience. I have over two decades of experience. I work effectively alone and/or with teams, time management and eager for new challenges. I am experienced with Microsoft Word, Excel, Point and Mortgage Builder.
Results-oriented, Client-focused, Quick learner, File/records maintenance, Exceptional customer service, Debt and credit management, Reliable, Energetic, Strong work ethic
07/2015 to Current Sr. Debt Analyst - NATIONWIDE STUDENT LOAN/GERSHFELD LAW GROUP - Woodland Hills, Ca.
Make inbound and outbound calls.
Request clients recorded permission to pull credit for debt analyst
Analyst credit with client, and complete a budget for approval for debt settlement
Proceed to approval if applicable and request and calendar retainer and
04/2015 to 07/2015 Guest Service Representative/Motel Six-Grants Pass, Or. Seasonal-Tourist
Assigned rooms to all clients.
Assured housekeeping has done their job thoroughly
Trained employees on cash drawer operations. Supplied tellers with coin and currency a needed.
Directed specific questions to appropriate branch personnel.
07/2014 to 01/2015 OPERATIONS MANAGER/LOANSUPERSTORE.COM-Woodland Hills, Ca.
Worked with companies remote and in-house.
Reviewed all loans prior to submission for accuracy and professionalism.
Reviewed conditions with lender prior to submission, tax returns, paystubs, W-2’s etc.
Supplied all compliance forms that were dated appropriately.
Supervised all funding’s and commissions to broker.
Ordered all appraisals, title and escrow. Reviewed with client.
Left to move to Oregon to take care of my father after a major surgery.
04/2014 to 07/2014 OPERATION/PROCESSING MANAGER-MAVERICK FUNDING-Woodland Hills
Same as above job description/Closed branch in Woodland Hills
04/2000 to 04/2014 PROCESSING MANAGER/OPERATIONS MANAGER/CALIFORNIA HOME SOLUTION INC.
Woodland Hills, Ca.
Obtained/review/complete all loan applications
Obtained lenders with best rate and terms
Developed good faith estimates for signatures.
Ordered appraisals, preliminaries and escrow.
Obtain all financial information and reviewed for accuracy to complete and submit files
Discussed rate and term with client, lock rate when appropriate
Order loan documents and arrange notary
Prepare loan documents for signatures.
Handle client credit issues for credit clean up
Order office supplies, maintained all phones and worked direct with escrow, title and appraisal
EDUCATION Business-Thousand Oaks High, Thousand Oaks, Ca.
REFERENCES Can be provided upon request