Howard T. Carpenter Jr.
**** ******** ** *** * Cleveland, OH 44111
216-***-**** – ac7i60@r.postjobfree.com
OBJECTIVE
To obtain a position with a growth-oriented company offering opportunities for advancement and professional development.
SUMMARY OF QUALIFICATIONS
Offers over 25 years of dedication superior quality service ensuring guest satisfaction
Ability to remain professional and courteous while successfully multi-tasking in a variety of environments and situations
Skilled in all phases in restaurant and banquet services to include all forms of beverage services
Tailor services and approach to job to guests requests and needs
EMPLOYMENT HISTORY
Banquet Server, LGC Associates, Cleveland, OH 2/15-present
Set up rooms and tables for banquet functions
Assisted banquet captains with delivery of food and beverages
Trained and supervised other servers on my team
Assisted in set up and breakdown of various event functions
Server/Host, Corner Alley, Cleveland, OH 2/13-1/15
Guided guest to available tables
Recorded placements with Open Table software
Assured guest were satisfied and orders were accurate
Assisted with serving tables when needed
Front of house/Food Prep, Latitude 41 North, Cleveland, OH 11/11-2/13
Expedited and delivered food to diners
Seated customers and answered questions about the menu
Prepared foods such as salads, soups, pizzas and assorted breakfast and brunch items
Server, Laboca, Cleveland, OH 6/09-9/11
Promoted and planned restaurant concepts to increase business
Took food orders and relayed orders to the kitchen and serving counters so they could be filled
Monitored food distribution to ensure that meals were delivered to the correct recipients
Trained new restaurant servers and made sure special diets were followed
Server, Houlihan’s, Cleveland, OH 7/04-1/09
Trained employees in food preparation, customer service, sanitation, safety and operation procedures
Took food orders and relayed orders to the kitchen or serving counter to be filled
Utilized POS software to place orders and accurately balanced cash drawers at the end of shifts
Food and Beverage Director, Holiday Inn, Mansfield, OH 5/01-3/04
Controlled inventories of food, equipment, and liquor, and reported shortages to designated personnel
Monitored budgets and payroll records, and reviewed financial transactions to ensure that expenditures were authorized and budgeted and scheduled staff hours and assigned duties
Coordinated banquet functions, managed personnel and other resources to ensure seamless operations
EDUCATION
Mansfield Christian Academy, Mansfield, Ohio
MILITARY
US Army, 1982-1989 - Honorable Discharge