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Technical Writer

Indianapolis, IN
October 28, 2018

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David R. Nance 11528 Golden Willow Dr. 317-***-**** Zionsville, IN, 46077 Summary

My work experiences and rigorous college projects have equipped me to efficiently manage timetables and deliverables and interact effectively with both clients and employers. In my technical writing work, I have learned to conduct effective research and evaluate data, and to transform that data into clear and persuasive messages. I’ve learned to be thorough and to apply critical thinking to my work. I have demonstrated the ability to interact with subject matter experts to produce highly technical documentation as part of larger developments in pharmaceutical, commercial, and manufacturing environments. I can effectively manage multiple projects, work well with a team, and engage with multiple disciplines to bring a project to fruition. Core Competencies

Writing/Editing • Technical Communication • Project Management • Managing Complexity • Managing Tight Deadlines • Effective Communication • Exceptional Grammar and Writing • Managing Competing Priorities • Action-Oriented • Problem-Solving Software Skills

Adobe Acrobat • Adobe InDesign • MOS Microsoft Office Expert • Microsoft Word 2016 Certified Expert • Microsoft Excel • Microsoft Visio • Microsoft PowerPoint • MES • JDE Experience

Catalent Pharma Solutions Bloomington, IN

Contract Technical Writer . 5/2018 – Present

• Writing and revising detailed instructions for performance of tasks in regulated CGMP environment

• Authoring, revising, and routing change controls through Enterprise Document Management Systems (EDMS): MES and JDE

• Managing and routing master batch record revisions; editing documents to adhere to company standards and style guides

• Managing SOP revisions in document management database; assigning metadata to make documents searchable

• Investigating deviations in the manufacturing process, determining corrective and preventative action Certified Consultants Ltd. Indianapolis, IN

Freelance Copywriter .10/2017 – 2/2018

• Wrote and designed marketing copy for rebranding initiative and for developing website

• Assisted in development of marketing strategy for unique horticultural irrigation methodology Technical Writing Lab, Purdue School of Engineering and Technology, IUPUI Indianapolis, IN Technical Writing and Editing Peer Tutor 6/2017 – 4/2018

• Assisted the editing and restructuring of student reports in a variety of engineering disciplines

• Helped multicultural students find their voice and improve their technical writing skills

• Assisted in grammar and style editing

New Mission Systems International .Fort Myers, FL

Freelance Technical Writer 10/2017 – 12/2017

• Used Adobe Acrobat to create user guide for client Android app

• Adapted writing style and visual design of the document to readers’ cultural communication style

• Wrote to meet the specific needs of international users

• Worked remotely with client; produced high-quality work on tight deadlines QPoint Robotic Solutions .Zionsville, IN

Technical Writer Internship . 4/2016 – 7/2016

• Developed user manual for new workcell factory robot management system using Microsoft Word and Excel

• Provided ongoing editing of user manual and reference documents

• Made frequent out-of-state trips to factory floors, evaluated robots utilizing workcell software, assisted with repairs T2 Systems . Indianapolis, IN

Technical Writer Internship .11/2015 – 3/2016

• Created and edited user guide for new internal company portal

• Managed documentation in agile software development cycle

• Used Visio to create instructional flowcharts and workflow documentation

• Managed existing internal and external documentation, and edited to meet style guide standards

• Completed and cataloged system updates to online portal Advantage Health Solutions Indianapolis, IN

Copywriter Internship .7/2015 – 10/2015

• Developed marketing collateral for new self-funded insurance product using Microsoft Office

• Created new advertising material and adapted existing copy

• Managed CRM data entry for shift to new system

Current Publishing Indianapolis, IN

Reporter/Columnist Internship .3/2015 – 6/2015

• Composed weekly columns for Current’s seven unique newspaper editions across northern Indianapolis

• Interviewed exhibiting artists, reviewed local restaurants, documented local events for weekly articles

• Conducted on-the-spot interviews with residents of seven reporting districts each week

• Produced quality work while meeting tight deadlines Stratosphere Quality LLC .Fishers, IN

IT Internship .7/2014 – 1/2015

• Prepared hardware and software for a variety of products for internal distribution

• Wrote process documentation for programming and part replacement

• Repaired and replaced parts in laptops, mobile phones, and printers

• Contacted local universities by phone to establish recruitment strategies for engaging students in part-time employment Apprentice University Inc. Indianapolis, IN

Student Intern 7/2014 – 8/2016

• As a part of this program, I participated in 5 internships over 2 years, while also completing my Bachelor’s in Business Management through Western Governors University. My experiences are listed above. Volunteer Work

• Volunteer Camera Operator • College Park Church • Indianapolis, IN • 2013 – 2018

• Young Life Youth Leader • Indianapolis, IN • 2013 – 2014

• Shepherd Community Center, Youth Leader • Indianapolis, IN • 2010 – 2012 Education

Purdue School of Engineering and Technology, IUPUI Bachelor of Science in Technical Communication, GPA: 3.6 Graduated 2018 Western Governors University

Bachelor of Science in Business Management .Graduated 2016 Memberships and Awards

Harriet Adamson Wilkins Award for Technical Communication • Member of Tau Alpha Pi – Beta Chapter • IUPUI Dean’s List Project+ Certification from CompTIA • Microsoft Word Certified Expert • Member of Society for Technical Communicators • Member of American Medical Writers Association

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