Sign in

Mental Health Manager

Miami, FL
October 28, 2018

Contact this candidate



Myriam Y. Ayala


Clinical Social Worker-Florida and New York State


Professional Profile


Clinical Social Worker with extensive experience providing clinical services and supervision in mental health settings and the health care industry. Expertise in client centered counseling, intensive case management, assessments, holistic psychotherapy interventions and psycho-education on mind-body integration and mindfulness practices.

Core strengths include excellent interpersonal and communications skills with people of diverse backgrounds and generations, adherence to the highest ethical standards for privacy and confidentiality and the ability to create new systems to promote education and facilitate procedures.

Miami, Fl



Licensed Clinical Social Worker-NYS 2017

Licensed Clinical Social Worker Florida 2017

Licensed Master Social Worker 2007

Qualified Clinical Supervision Training 2018

CPR Training 2017

Master in Social Work-Clinical Casework & Social Work Administration (Honors)

Hunter College School of Social Work New York, NY 2006

Bachelor of Arts in Forensic Psychology (Magna Cum Laude)

John Jay College of Criminal Justice of the City University of New York New York, NY 2002

Professional Experience

Clinical Care Coordinator- United Health Care Community and State – Miami, FL

Mar 2015 – Present

Provide clinical coordination of services to geriatric, chronically and terminally ill patients in the community to a caseload of 60-70 patients. Responsible for conducting home visits, assessments, referrals, crisis intervention and coordination of medical and in-home services. Promote access to community services, wellness education and appropriate use medical services and resources. Knowledge regarding public and private insurance reimbursement policies.

Key Accomplishments: Successful completion of required training programs: Elderly Abuse, Neglect & Exploitation and Alzheimer’s Disease Training as required by the Florida Agency for Healthcare Administration (ACHA).

Lead Behavioral Analyst - Best Behavioral Services-Miami, Fl

October 2017-February 2018

Conducted assessments and case supervision for children with autism spectrum disorders, attention deficit disorder, and language and developmental delays. Developed individualized behavioral plans and regularly assessed outcomes of interventions. Provided ongoing training to clinical staff, parents and caregivers in the implementation of behavioral plan and programs.

Mental Health Therapist- Queens Psychotherapy Center

August 2007-December 2014

Completed mental health assessments, developed individualized treatment plans, and conducted individual therapy sessions, using a client center modalities, cognitive behavioral therapy, brief therapy, and holistic approaches and interventions including mindfulness and meditation. Directed the on-boarding and supervision process for new therapists.

Key Accomplishments: Provided consultation to students and new clinicians.

Myriam Y. Ayala Lopez


Clinical Social Worker-Florida and New York State

Professional Experience continued

Miami, Fl

Intensive Case Manager

Creedmoor Psychiatric Center/NYS Office of Mental Health – Queens, NY

May 2008 - August 2013

Assisted clients in gaining access to psychiatric, medical, social, residential, financial and other community and clinically appropriate services. Intensive coordination and monitoring of client’s treatment and rehabilitation services. Directed and executed bi-weekly peer clinical supervision to allow case presentations and review of program policies and guidelines to ensure appropriate service delivery and compliance with program requirements.

Key Accomplishments:

Created and implemented the Hispanic Heritage Committee to promote cultural diversity, increase awareness and develop cultural competence among department and hospital staff.

Directed and organized departmental events for staff and clients.

Successfully trained new case managers and introduced psychiatry residents to outpatient programs and services.

Recipient of the Outstanding Service Dedication and Achievement Award for three consecutive years.

Assistant Director

Transitional Services for New York, Inc. – Queens, NY.

Mar 2004 - May 2008

Initially began as Counselor and promoted to Case Manager, Team Leader, and Assistant Director due to excellent performance and capacity to fulfill roles. Supervised a team of 12 intensive case managers and administrative staff. Work directly with staff to enhance productivity and ensure compliance with program policies and guidelines. Responsible for interviewing, hiring and terminating staff.

Key Accomplishments:

Successful implementation of blended case management program to efficiently rotate case managers and have the capacity to meet all clients, increase productivity and reduce the hiring of additional staff.



Microsoft Office Suite






International Federation of Social Worker

The Network for Social Work Management

National Conference of Puerto Rican Women, Inc.-Miami Chapter

Latina Professional Network

Technical Skills

Contact this candidate