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Customer Service Front Desk

Tacoma, WA
October 24, 2018

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Professional Profile

Seeking an administrative position within an organization where I can utilize my education to further the success of the organization. Key qualifications include:

Some understanding of insurance products, contracts, policies and procedures

Experience in understanding insurance principles, benefit plans and contract interpretation.

Skilled in office administration, creating patient records and file management and interoffice correspondence and general business operations including answering multi-line telephones

OSHA and HIPAA compliance training

Strong planning, coordinating and delegating capabilities

Proven ability to manage multiple projects and deadlines

Provide confidential support and expert office management skills

Adapt quickly to diverse management and client styles

Proficient Microsoft Office skills


Dawn Career Institute Wilmington, DE 12/2011–09/2012

Medical Billing and Coding Diploma - GPA: 3.8

Certified Billing and Coding Specialist 04/2013 (expired)

University of Phoenix Phoenix, AZ 04/2009-07/2011

Medical Administration Diploma – GPA: 3.57


ResCare Tumwater, WA 01/2017-present Home Care Aid

Mission Mountain Enterprises Ronan, MT 09/2012-08/2016

Care Service Professional

Port Polson Inn Polson, MT 03/2005-08/2005

Front Desk Receptionist

Super 8 Motel Polson, MT 05/2003-04/2004

Front Desk Receptionist/Night Manager

Nine Pipes Lounge and Casino CHARLO, MT 09/1999-04/2000

Cashier/Front Desk Receptionist

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