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Manager Office

San Antonio, Texas, United States
October 24, 2018

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Jocelyn Grothe

***** **** ******, *** *******, TX 78230 • 956-***-**** •

Professional Summary

Experienced Office Manager highly skilled at administering business needs with efficiency and accuracy. Possess more than 7 years experience coordinating operations needs and providing administrative support to improving team productivity and reduce costs.


Microsoft Office (Excel, PowerPoint, Word, Access and Outlook Express)

Extensive verbal and written communications abilities

Excellent multi-tasking ability


Filing and data archiving

Event planning

Schedule management

Expense Reports

Work History

Office Manager, 05/2016 to Current

Itron, Inc – San Antonio, TX

Provide administrative support to Accounts Payable/Receivable staff and assists in maximizing effectiveness and efficiency

Supported office expansion as Project Manager role and helped create and monitor project timeline

Accountable for coordinating and performing the completion of day-to-day requests using our facilities ticketing system, including event set up, supplies ordering, maintenance requests, etc.

Schedule the work of vendors (such as HVAC, repairs, plumbing, etc.) and oversee the work of contractors and vendors to ensure that quality meets company standards.

Support Human Resources and IT department with on-boarding and termination of employee services including data, security, furniture and equipment for new hires, contractors, replacements and terminations.

Manages calendars including scheduling of internal/external meetings, off site events, conference calls over multiple time zones

Manage contract and price negotiations with office vendors, service providers and office lease.

Front Office Supervisor, 09/2014 to 12/2015

Wyndham La Cascada – San Antonio, TX

Coordinate with IT for any telephone and computer needs that may arise.

Act as a liaison between building management and the department, coordinating building maintenance activities, equipment issues

Created innovative and interactive new training guide and practices, improving guest satisfaction by up to 15%.

Developed and maintained an alert system for upcoming deadlines on incoming requests, projects and events.

Answered a high volume of incoming calls and in-person inquiries from clients and colleagues; treated each person with respect and provided information and referrals.

Responsible for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges.

Administrative Assistant, 08/2011 to 09/2013

UTSA – San Antonio, TX

Housing and Residence Life, performed a variety of skills including report and document preparation, accounts and bookkeeping, data management, and project co-ordination.

Prepare reports, memos, letters, and other documents using word processing, spreadsheet, database or presentation software.

Opened, sorted and distributed incoming messages and correspondence.

Created highly effective organizational and filing systems, including quick and thorough filing, resulting in easy access to critical information and streamlined office functioning.

Maintain workflow by studying methods and developing reporting procedures by providing guidance and service as a resource for customers.


High School Diploma: 2008

Memorial High School - McAllen, TX

Business Administrative Coursework Completed 110 hours towards a Business Administration degree at The University of Texas at San Antonio


Fluent in Spanish: oral, reading and written

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