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Sales Customer Service

Location:
Roosevelt, NY
Salary:
60000
Posted:
October 26, 2018

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Resume:

Alex Cherisme

** ***** **. **** ******, NY ***** 917-***-**** ac7h80@r.postjobfree.com

Professional Experience

ONCALL (NYC Dept. of Health and Mental Hygiene) 02/17– Present

Territory Representative (short-term) 04/15– 09/15

•Educate and sell doctors and staff on “good practice” recommendations from NYC Dept. of Health and Mental Hygiene reduction of opioid related fatalities or the incidence of new HIV infections in New York City and deliver and detail “Action Kit” to the Prescribers in the office.

•Engage in discussion doctors and staff regarding the prevalence of the assigned disease state and note any feedback.

ASHFIELD HEALTHCARE 01/16-12/16

Pharmaceutical Representative

•Successfully promoted pharmaceutical products, Donnatal for IBS and Nilandron for Prostate Cancer.

•Maintained and increased market share in Nassau and Suffolk County NY.

•Conducted Lunch and learn in medical offices to effectively present products to doctors and staff.

SHIONOGI PHARMACEUTICALS 06/06 – 02/14

Senior Representative

•Consistent top performer, delivering results in the Top 20% of the sales force six of seven years, including President’s Club performance in 2009, 2010.

•Successfully promoted various pharmaceutical products, including cardiovascular medicine, women’s healthcare products, ADD/ADHD, bone density, pain medications and anti-biotics.

•Increased market awareness in various territories spanning Westchester County, Manhattan, Bronx, Nassau and Suffolk Counties.

•Leveraged a strong medical terminology expertise to effectively present pharmaceutical products, facilitate presentations and educate medical office staff and pharmacists on the benefits of the product portfolio.

THE HOME DEPOT 07/05 – 12/06

Special Orders Representative (Customer Services)

•Fielded a wide range of customer inquiries regarding home improvement merchandise, including completing special orders and facilitating requests for credit

•Monitored and maintained inventory and merchandise while maintaining proper product quantities

•Consistently received best-in-class customer feedback, leading and Exceeds Expectations on every performance review.

Education

Bachelor of Arts (BA) in Political Science, Howard University

Bi-Lingual: English & Haitian Creole

Skills

● Customer Service ● Business Development ● Team Leadership

● Relationship Management ● Retail / Call Center / In-Person Sales ● Coaching / Training / Mentoring

● Customer Relations ● Vast Product Portfolio Expertise ● Policy & Procedure Compliance



Contact this candidate