Sign in

Administrative Assist/Billing/Pharmacy Technician/Customer Service

Sugar Land, Texas, United States
October 25, 2018

Contact this candidate


Astrid Zeroual

Billing/Administrative Assistant/ Pharmacy Technician II

Sugar Land, TX 77478


Detail oriented individual with a strong administrative, billing, pharmacy technician, and customer service background. Proficient in Microsoft Office Suite. Efficient in time management and scheduling. Meeting coordination. Detailed meeting minutes. Capable of working independently or as a team player. Active Learner.

Authorized to work in the US for any employer

Work Experience

Billing/Administrative Assistant/ Pharmacy Technician II Houston Methodist Sugar Land Hospital - Sugar Land, TX September 2012 to August 2018

Coordinates Meetings and Appointment Scheduling for Director of Pharmacy, Manager of Pharmacy, Supervisor of Clinical Pharmacy, and Pharmacy Operations Coordinator. Organizes records of meeting minutes for multiple meetings within the department as well as the hospital Medication Safety Committee. Creates departmental documents and presentations using Microsoft Excel, Word, and PowerPoint. Verified patient data and billing information to capture lost charges as well as processed chemo patient charges. Assisted with reconciling patient chemo charges with outsourced billing. Performs patient chart audits as well as unit inspections and reports findings on a monthly basis. Staff Pharmacy Technician for Central Services.

Registered and Certified Pharmacy Technician

Houston Methodist Hospital - Houston, TX

November 2004 to September 2012

Staffed in Central Pharmacy and Fondren Intensive Care Satellite, cart fill, cart exchange, medication inventory, customer service, call center, and clinical intervention.Experience also includes IV preparation, Pyxis, and Omnicell. Member of 2009 CQI for process improvement. Registered and Certified Pharmacy Technician

Sam's Club Pharmacy - Sugar Land, TX

November 2003 to November 2004

Researched outdated third party insurance claims on a monthly basis and provided friendly customer service at prescription drop off and pick up counters. Answered and screened phone calls for the staff pharmacist in a friendly efficient manner. Worked closely with the pharmacist and used medication software to safely as well as accurately dispense medication. Maintained and organized the OTC area. Certified Pharmacy Technician (CPhT)

HEB Pharmacy - Missouri City, TX

2001 to 2003

Assisted in processing prescriptions, refill requests, data entry, packaging, resolution of third party insurance claims, and payments. Reconciled pharmacy invoices, back orders, and pharmacy stock. Independent Contractor

True Vine, Inc - Missouri City, TX

2000 to 2001

Managed day to day business office, appointments, meetings, business letters, accounts receivables, accounts payable, payroll, and collections. Reconciled business bank accounts and prepared 1099 and W-2(s) forms.

Office Temporary

The Connection Group

2000 to 2001

Worked on temporary assignments, some long term mostly clerical and receptionist positions. VIP Customer Service Agent

Excel Communications, Inc

1996 to 2000

Provided support to paging, commercial, and residential long distance users. Education

Bachelor of Science in Business Administration

Northwestern State University - Natchitoches, LA


Microsoft Office Suite


IV Certification


March 2020

Contact this candidate