VENATIA GILMER-JONES, M.S., BCHSP *** Shawmut Avenue
Roxbury, Massachusetts 02119
SUMMARY OF QUALIFICATIONS:
Years of experience in office administration and human resources
Excellent organizational, verbal, and written communication skills
Excellent multi-cultural customer service skills
Competent in Microsoft Word, Excel, Power Point, Outlook and Jenzabar
April 2018 - SPRINGFIELD COLLEGE, SCHOOL OF PROFESSIONAL AND CONTINUING
September 2014 STUDIES/BOSTON CAMPUS
Assistant Director for Administration
As Assistant Director for Administration my responsibilities were to work directly with Assistant Dean/Campus Director in the development of annual operating budget, reconcile budgetary expenditures, oversee administrative functions of the campus, handle vendor accounts, purchasing, campus billing, contractual agreements and compliance. Act as point of contact for financial aid processing, collection and filing of financial aid documents, tuition billing, payment plans and collections. Collect, analyze and submit college data to ensure compliance with college policies, education, state and federal statutes. Organize campus events, calendars and catalog courses. Maintained time and attendance records of staff, incident reports, and mediate campus concerns with Dean, faculty members and students.
Successfully worked with Assistant Dean/Campus Director to increase student enrollment and retention by fifty percent
Increased student eligibility and access to federal loans and grants by ten percent
Decreased tuition debt by twenty percent
May 2005 - SPRINGFIELD COLLEGE, SCHOOL OF HUMAN SERVICES/BOSTON CAMPUS
August 2014 Administrative Assistant to the Campus Director
As an Administrative Assistant my responsibilities were to provide administrative support to the Assistant Dean/Campus Director and faculty. Assist with the development of term schedules, course calendars, and catalog maintenance. Collect, review, post, and archive faculty syllabi. Process class rosters, enter attendance, grades, faculty surveys, campus notices and memos. Assist with campus events, applicant interviews. Work with Recruitment department to collect, scan, file applicant and new student documentation.
As team member worked to reduce student absenteeism by twenty percent
Earned undergraduate and graduate degrees
May 1998 - SENIORBRIDGE FAMILY COMPANIES, CHESTNUT HILL, MASSACHUSETTS
January 2004 Human Resources Assistant and Scheduling Coordinator
A human service agency that provided health care managers and caregiver services to clients who want to maintain dignity and autonomy while living in their homes. My responsibilities were to process new employee applications, conduct interviews, collect and process documents, facilitate orientations, trainings and assist with payroll. Schedule care manager visits, and caregivers for daily and live-in services.
Increased caregiver roster by thirty percent
Worked as a team member to increase hourly income by forty percent
May 1998 - JONES FAMILY CHILDCARE, BOSTON, MASSACHSETTS
June 1994 Licensed Childcare Provider
Jones Family Child Care an in-home child care facility that provides full day and after school childcare services. Responsibilities were to enforce city and state statues. billing, payroll and other forms of bookkeeping. Create menus and calendars. Developed age appropriate learning tools and exercises for the children, maintained files, facilitated caregiver support group and fund-raising events.
Developed culturally sensitive and age appropriate learning schedules and exercises that increased child preparedness into elementary school
Springfield College – Master of Science in Organizational Management and Leadership – 2012
Springfield College – Bachelor of Science in Human Services – 2009
Bryman – Medical Assistant – Certified 1978
Boston University Patient Care Advisory Board Member; Health Care Dimensions Hospice-volunteer; Teens Against Gang Violence (TAGV) – peer mentor; Dana-Farber Cancer Institute – volunteer; Co-founder of “Strong Women of Color ~ Surviving Breast Cancer” – support group facilitator; and motivational speaker.