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Customer Service Manager

Location:
Cincinnati, Ohio, United States
Salary:
Open
Posted:
October 25, 2018

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Resume:

Gregory A. Smith

**** ****** ***** *****: 513-***-****

Cincinnati, Ohio 45251 Email: ac7h10@r.postjobfree.com

CAREER OBJECTIVE

To obtain a full-time position in the financial services field.

EDUCATION

Cincinnati State Technical and Community College, Cincinnati, Ohio

Major: Accounting Technology

Degree: Associate of Applied Business - AAB

Graduation Date: June 2003

WORK EXPERIENCE

UC PHYSICIANS, Cincinnat,Ohio

March 2013 –Present

Accounts Receivables, Strong Customer Service Skills, Call Center, Collections, Insurance

Medicare, Medicaid, Heavy Call Volumes, Computer Use.

FirstGroup Corp., Cincinnati, Ohio

January, 2009 – March, 2013

Accounts Receivables, Customer Service, Collections, Setting up new accounts.

Western & Southern Life Company, Cincinnati, Ohio

May, 2005 – January, 2009

Customer Service Analyst, resolving client problems, strong customer service skills. Worked in Death Claims, Medical Claims. Worked with heavy call volume and multiple tasks, multiple computer system applications.

Omnicare, Covington, Kentucky

March, 2004 – June, 2009

Accounts payable/receivable specialist, customer service, collections, verifying insurance claims and submitting paperwork.

Mercy Health Partners, Cincinnati, Ohio

October, 2001 – March, 2004

Assistant manager of accounts receivable/collections. Handled Medicare/Medicaid claims, customer service.

Associates Commercial Corporation, Cincinnati, Ohio

March 1992 – September, 2001

Assistant Manager of Commercial Credit and Collections. Field Representative of collections, customer service, accounts payable/receivable.

RELEVENT SKILLS

1.Proficient in Word, Excel 2007

REFERENCES

2.Furnished upon request



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