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Customer Service Medical

Location:
Houston, Texas, United States
Posted:
October 22, 2018

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Resume:

ANGELA M. MANDANI

***** **** **.

Houston, Texas 77089

832-***-****

ac7gnv@r.postjobfree.com

WORK EXPERIENCE

LEGAL ASSISTANT

Frank Hale & Associates, PLLC

October 2016 to present

Kept business and personal schedule for one attorney. Organized and restructured filing system. Helped attorney with personal tasks. General office duties. Drafted procedural motions and correspondence. Prepared and managed legal documents.

PATIENT SERVICES COORDINATOR

Texas Oncology

January 2013 to November 2015

Team lead of two schedulers. Coordinated patient referrals, registration, and scheduling. Scheduled and managed all surgery procedures and outpatient services. Verified insurance information and obtained pre-authorization as required. Directed, supervised and coordinated specific functions and activities of the clinic, including policies, procedures and human resources. Payment processing.

PATIENT SERVICES REPRESENTATIVE

Obstetrical and Gynecological Associates

March 2005 to December 2012

Team Lead of 12 front office staff. Established and maintained patient records in electronic and hard-copy formats. Managed patient flow including patient registration, coordinating with clinical staff, and answering patient questions. Responsible for insurance verification and authorizations. Participated in internal chart audits, billing audits, and other compliance programs.

PURCHASING MANAGER

Wireless Attraction

January 2004 to March 2005

Managed procurement for 13 branch locations. Maintained and managed inventory and tracked shipping. Merchandising. Monitored, reviewed, and resolved account issues on revenue reports with analysis and trending. Supervised of eleven merchandising staff

PARALEGAL

The Robin Scott Law Firm

February 2000 to July 2004

Drafted procedural motions and routine briefs. Prepared and managed legal documents. Analyzed and summarized depositions and prepared and answered interrogatories.

KEY SKILLS

• 15 years Administrative support experience

• Proficient in the use of basic MS Office

Applications (Excel, Word, Outlook, PowerPoint)

• Strong communication and writing skills

• Training in Purchasing management

• Experience in the Medical Oil/Gas, and Legal industries

• Working knowledge of healthcare receivables in a management industry

• Healthcare knowledge and medical office

procedures

• Focused team player, self-driven, and detail-

oriented.

• Effective negotiator

• Proficient in PRODOC, Westlaw, Lois law, Managemore, Mysis Visions, EMR software, Copia, Mosaiq

• 8 years Customer service experience

• Team work experience

• Formal time management training

• First Aid/CPR Certified

• Understanding of human anatomy and

physiology

• Knowledge of HIPAA and OSHA rules and

regulations

• Working use of medical terminology

• Business management experience

EDUCATION

Associate of Applied Science, 2005

San Jacinto College - Paralegal

BUSINESS/PERSONAL REFERENCES

Available upon Request



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