JENNIFER RICE

**** ********** ****. **** ***, Miamisburg, OH 45342 C: 937-***-****

Summary

Administrative support professional offering versatile office skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change and can work independently. Strong creative skills with the ability to learn and apply new skills.

Highlights

Conceptual Thinker

Creative and Artistic

Resourceful Researcher

Social Media Expert

Detail-Oriented

Dependable

Strong Organizational Skills

Experience

3/2016 to Present Freelance Graphic Artist Miamisburg, OH

Create designs for sale on Zazzle.com and various projects.

11/2016 to 2/2017 Marketing Director Rapid Fired Pizza - Columbus, OH

Assist the COO in developing and utilizing a marketing plan to drive traffic to new locations opening in the Columbus area as well as update and monitor social media sites. Attend chamber of commerce meetings and city events to establish a presence within the community.

3/2016 to 8/2016 Marketing Assistant Donatos Pizza – Findley, OH

Assist the marketing manager and team with marketing activities. Provide support for marketing events and exhibitions as required. Help drive traffic by communicating with potential clients. Assist with research to come up with creative ideas. Provide extra support to team members at the restaurant through checking out customers and taking phone orders.

6/2015 to 2/2016 Office Secretary/Customer Service Dayton Monuments – Bellbrook, OH

Assist customers in the selection of the perfect monumental tribute. Process payments and obtain quotes for a customer. Keep updated records for all orders, which include a hard copy and digital copy in Dropbox. Answer incoming calls as well as call and update customers on status of monuments. Work with cemeteries to get foundations completed. Help design customer’s wishes for the look of the monument using a monument designer program. Keep store clean and tidy and free of clutter.

10/2013 to 6/2015 Sales Associate The Children’s Place – Beavercreek, OH

Compute sales prices, total purchases and process payments. Maintain knowledge of current promotions, policies regarding payment and exchanges, and security practices. Operate a cash register to process cash, check and credit card transactions. Replenish floor stock and process shipments to ensure product availability. Keep store tidy to ensure an easy shopping experience.

8/2014 to 2/2015 Customer Service Rep (Temporary) Clopay Building Products – Troy, OH

Maintain up-to-date records at all times. Use of Oracle applications for order entry and correction. Assist in scanning, faxing and printing of orders as well as miscellaneous help where needed in the building.

1/2013 to 10/2013 Student Assistant DeVry University – Dayton, OH

Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Serve as central point of contact for all outside vendors needing to gain access to the building. Disperse incoming mail to correct recipients throughout the office. Make copies, send faxes and handle all incoming and outgoing correspondence. Use Oracle RightNow to look up student information and make call back tickets. Scan documents into ImageReady and file into student’s folder. Use Outlook to communicate with the admissions and enrollment staff.

8/2010 to 1/2013 Sales Associate Lane Bryant – Beavercreek, OH

Answer customers’ questions and address problems and complaints in person and via phone. Maintain visually appealing and effective displays for the entire store. Keep the showroom clean and maintain neat and orderly product displays. Balance the needs of multiple customers simultaneously in a fast-paced retail environment. Build and maintain effective relationships with peers and upper management.

Computer Software

Adobe Illustrator (Intermediate)

Adobe Photoshop

Adobe InDesign

Microsoft Word (Intermediate)

Microsoft Excel (Intermediate)

Microsoft Powerpoint

Microsoft Outlook

Oracle Applications (ImageReady, RightNow and Data Entry)

Inkscape

Social Media Sites:

-Facebook, Twitter, Instagram, Snapchat, Pinterest, LinkedIn, YouTube, Tumblr

Education

2013 Bachelor of Science: Graphic and Multimedia Design

DeVry University – Dayton, OH

GPA: 3.67

2008 Associate of Arts: Art

Edison Community College – Piqua, OH

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