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Training Air Force

Location:
Queens, New York, United States
Posted:
October 22, 2018

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Resume:

Bryan K. Davy

(***) *** - ****

ac7gkw@r.postjobfree.com

SUMMARY

Trainer using knowledge of the L&D space and the training function to design and create a variety of learning solutions to support strategic business initiatives and provide effective learning solutions that enhance corporate clients’ learning experience. A valuable partner whose expertise will lead to effective learning solutions. Effectively providing Instructional Systems Design to clients and training faculty and staff on MS Office, Networking, Basic Cisco, Help Desk, and Tech Support. Used Adobe Captivate to create online SCORM content. Capable of multi-tasking, well disciplined, and analytical in resolving learning issues timely to ensure maximum learning outcomes. Skilled in using LMS systems including but not limited to: TutorPro, Moodle, Adobe Connect, Blackboard, & Cornerstone.

SKILLS

MCT. MCP. MCAS. Teach ADDIE.

Apply adult learning theories and instructional design methodology to design and develop quality facilitator-led and digital learning experiences.

Work closely with solutions team members to conceptualize, design, and create interactive learning solutions that target learning objectives.

Work extensively with Senior Consultants and Solutions team members (internal SMEs) to determine the outline and content of learning.

Provide consultation to determine instructional strategies (Needs assessment) based on client need and materials that meet learner and stakeholder needs.

Engage instructional design process and best practices to ensure the quality and consistency of educational materials.

Tailor existing learning materials and instructional content to meet specific client needs.

Support the effort to gradually incorporate new technologies for instructional design and learning.

Function as a staff resource and consultant for internal education.

Develop successful working relationships with subject matter experts and resources.

Review and update curriculum materials periodically across programs and delivery methods.

PROFESSIONAL EXPERIENCE

NYC DEPARTMENT OF HEALTH, NY 07/18 – present

SOFTWARE TRAINER

Under the direct supervision of the manager, conduct training programs and assist with the development of curriculum, exercises and validation exams.

Provide remedial assistance to students who have difficulty acquiring the necessary skills to pass the certification review.

Act as a resource person and problem solver during rollout of new applications.

Monitor and report the effectiveness of training.

Perform workflow analysis and documentation for new applications.

Provide on-going process improvement for existing applications.

ORANGE COUNTY DA, NY 01/18 – 7/16

SOFTWARE TTRAINER

Excellent communication skills and highly experienced with written documentations skills.

Ability to translate technical material into concise training materials to be used for both technical and non-technical users.

Previous experience with employee software training, documentation, reference materials, topic-specific guides and or curriculums.

Experience creating training handouts and reference materials for firm wide distribution.

Maintained multiple training schedules and participated in status reporting.

ASA COLLEGE, NY 03/16 – 01/18 PROFESSOR AND CURICULM DEVELOPER

Curriculum Developer responsible for creating and delivering training to faculty, staff, and students.

Professor and Faculty Trainer providing technology training for students, staff, and academia, as well as corporate clients.

Used Adobe Captivate to create training materials while Blackboard and ORACLE Virtual Box used to deliver instructional materials and content.

Trained other professors and managers how to use Blackboard and VB.

Created ADDIE Curriculum materials: including Windows 7/8/9/10 and Office 2007/2010/2013/2016/365.

Used Moodle and Adobe Blackboard to provide Online Learning products. SCORM knowledge.

Faculty Trainer responsible for training staff, faculty and administration in Windows and Office.

Educational consultant responsible for creating and delivering training for accreditation.

Coordinated Faculty Library activities including: ordering media & resources; review faculty materials;

Created lesson plans, normalize tests, standardize curriculum, and mentor junior teachers.

Provided educational services for various institutions of higher learning in the tri-state area.

Soft skills training, including project management, supervisory training, and interpersonal communication skills.

Standardized/Delivered all computer training to faculty, staff, students via ILT and distance learning methodologies.

Developed and provided E-learning utilizing state-of-the-art equipment and instructional design methodologies.

Ran Teach-the-Teacher for MS and Technology Trainers via ILT and WebEx.

FRAGOMEN LAW FIRM, NY 10/13 – 3/16

ISD and E-TRAINER

ISD and E-Trainer providing technology training for law students, staff, and academia, a corporate clients.

Used Adobe Captivate to create training materials using Cornerstone to deliver instructional materials.

Trained New Hires & employees on proprietary applications Microsoft, and applications as necessary.

Maintained firm wide training documentation and calendar. SCORM knowledge.

Assisted in authoring new eLearning modules and Cornerstone LMS administrative tasks.

Experienced delivering training with Adobe Captivate; Adobe Connect; Cornerstone LMS; and WebEx

Experienced with testing new applications and/or upgrades to existing applications.

Created ADDIE Curriculum materials: including Windows 7/8/9/10; and Office 2007/2010/2013/2016/365

Experienced as an ELearning developer an Instructional designer.

DILLISTONE SYSTEMS, NJ 06/13 – 10/13

SENIOR SOFTWARE TRAINER

Trained clients on the proprietary software package: File Finder.

Provided technical support to clients over the phone or via email.

Provided customer service on the software package.

Performed installations, upgrades, and server moves as requested.

Delivered online and offline training on a one to one basis.

Provided user support to clients that called in looking for advice on how to use our products and services.

Assisted with legacy and windows XP/7/8 and Office 2003/07/10/13 software training.

Used innovative tools to deliver client training including, and not limited to: WebEx, GTM, GTA, and tools.

Functional knowledge of Cornerstone LMS, audio and video recording production.

SHEARMAN & STERLING, LLP, NY 02/13 – 05/13

SENIOR ONLINE TRAINER

Created ADDIE Training materials for Training Department: including Windows XP & 7 and Office 2003 & 2010.

Experienced in creating, supporting, and training users in a Windows 7 production environment via phone, desk side and classroom settings.

Excellent knowledge of troubleshooting Microsoft Office/Outlook 2010.

Provided technical support for global help desk team.

Trained staff and users on MS OCS; MS Networking, MS Office; ADOBE; Proxy Cisco, eDocument Manager, DeltaView, Workshare.

Provided training documentation and technology proficiency training for all levels of management.

Participated in rollouts of new software and hardware technology.

Used Workshare Compare, Document Management, Carpe Diem, Elite, LexisNexis, Adobe products; etc.

Ran Train-the-Trainer for MS and Technology Trainers via ILT and WebEx formats.

Used Adobe Captivate; Adobe Connect; to deliver training.

Adobe Creative Suite CS6 (Photoshop, Illustrator, Flash, Audition, Premiere); Adobe Captivate 8

Microsoft Office Suite all versions. SCORM knowledge.

WORK HISTORY

MS Windows 7 and Office 2010 Senior Tech Support Specialist- PR Newswire, NY 09/12-02/13

Senior Tech Support Specialist and Trainer- Swiss Re, NY 04/12-08/12

Help Desk Supervisor and Trainer- NYC DHS, NY 11/11-03/12

Trainer and Senior Tech Support Specialist- CBS Showtime, NY 09/11-11/11

Remedy and MS Office 2010 Trainer- NYC DOITT, NY 06/11-09/11

Professor and Instructional Systems Designer- CUNY, LIBI, LIU, NYIT, NYU, & Wagner College, NY 04/09-06/11

Technical Trainer and Instructional Systems Designer- New Horizons Learning Center, NY 06/08-04/09

Online Software Trainer and Instructional Systems Designer- BR Data, NY 07/07-06/08

Tech Support Specialist and Instructional Systems Designer- DOE, DOH, Jasmine Technologies 07/03-07/07

Technical Support and Online Training Specialist- Cablevision, NY 01/03-07/03

Instructional Systems Designer/Tech Support Specialist- New York Blood Center, NY 05/94-01/03

Technical Analyst/Tech Support- Bank of New York, NY 10/87-05/94

LICENSES & CERTIFICATIONS

6/04 NY State Licensed Business Schools Computer Application Teacher

6/04 NY State Licensed Business Schools Management and Marketing Teacher

6/04 NY State Licensed Business Schools Office Skills Teacher

6/04 NY State Licensed Business Schools General Education Teacher

6/84 USAF Certified Computer Instructor

6/83 USAF Certified Aerospace Instructor

EDUCATION

Masters in IT, NYIT, 1999

Professional Certificate in IT, NYU, 1998

Bachelors in Management Systems, Peru State, 1986

Associates in MIS, USAF, 1985

Associates in Aerospace, USAF, 1984



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