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Manager Air Force

Location:
Lanett, AL, 36863
Posted:
October 22, 2018

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Resume:

**** ***** **** ******

Lanett, AL *****

334-***-**** c 334-***-****

ac7gjg@r.postjobfree.com

SUMMARY

Responsible leader with more than 10 years of experience in customer relations. Strengths include problem identification and resolution, strategic planning, and quality analysis. Experienced in building good relationships with both internal and external customers also in communicating across organizational levels, from the plant floor to top management. Proficient in the Microsoft

Office suite of products.

PROFESSIONAL EXPERIENCE

SUPERVISOR, INTERFACE, West Point GA ( Feb 2115 –Sep 2018)

-Supervise approximately 120 Yarn Prep Associates

-Perform 6S Audits and projects

-Use AS 400

-Ensure daily and weekly production goals are achieved

-Resolve conflicts with associates

-Maintain time and attendance

-Mentor employees to perform their best

-Balance the work load of the department to ensure tufting has adequate resources

-Interact with Managers, other Supervisors, Team Leads and Associates to achieve desired departmental results

TEAM LEAD, CATERPILLAR, LaGrange, GA (Feb 2114-Jan 2115)

-Caterpillar certified team lead

-Certified weld auditor

-Perform 5S audits

-Manage 5S projects

-Safety champion

-Audit Standard work

- Lead approximately 12 employees

-Involved in the start up process for the new series of wheel skidder

-Assist in the evaluation and placement of team members

-Recommend recognition and disciplinary action

-Trained to read blueprints

-Use the Caterpillar Production System/ Toyota Production System

RAIL OPERATIONS MANAGER, GLOBAL AUTO PROCESSING SERVICES, West Point, GA (Dec 2011-May 2012)

-Responsible for the preparation and loading of all rail cars at the KIA West Point Plant

-Oversaw a staff of 67 employees on maintenance, switching, loading and baying teams

-Reduced overtime for loading teams by improving efficiency and forecasting

-Improved employee retention by improving morale

-Counseled employees on poor performance and ways to improve

-Provided direction to staffing services regarding retention or dismissal of employees

-Prepared staff for AAR Audit through training and audits

-Ensured employees were following AAR standards by providing feedback and presence

-Interacted with external customers and suppliers GLOVIS, HYSCO, CSX, TDSI, Malone Staffing, ISA Staffing on a daily basis

-Shipped approximately 90 railcars of automobiles daily

-Inspected railcars for adherence to AAR maintenance standards

- Inspected track and switches for serviceability

-Performed after accident analysis and authored corrective actions

-Responsible for employees time and vacation in Kronos

-Informed HR of Staffing changes and requirements for additional staff

-Performed Health and Safety Inspections

STEERSMAN, AMERICAN COMMERCIAL LINES, Jeffersonville, IN (Jul 2007 –Jan 2012)

-Trained in all aspects of commercial towboats including safety, deck work, engineering and piloting the vessel on the inland waterways and western rivers

-Coach level crew endurance certified

-U.S. Coast Guard licensed Steersman passed all tests on first attempt

-Requested by company to mentor other employees for testing

-Used company computer system for logging boat work status and employee status

-Assisted with vessel repair to include engine, structural, safety and cosmetic

-Trained to handle chemical and hazardous materials in barges

-Inspected barges and either performed minor repairs or reported damages to maintenance

-Licensed in small boat handling

-Person in charge for vessel refueling

-Evaluated as a lead deckhand

FREIGHT CONDUCTOR/ASSISTANT TRAINMASTER, NORFOLK SOUTHERN RAILROAD, Mansfield, OH/ Decatur, IL (Feb 2005 -Jul 2007)

-Oversaw day to day yard operations at Norfolk Southern Decatur Illinois Terminal switching 700 cars

-Responsible for rules checks

-Trained new conductors and performed safety checks for the safest Class 1 railroad in North America

- Verified employees were following safety rules

-Performed accident investigations

-Posted on over 350 miles of track and 5 terminals

-Proficient in NORAC and NS-1 operating rules

- Inspected railcars and performed brake tests at customer locations

-Maintained all paperwork in accordance to FRA standards

MATERIAL HANDLING SUPERVISOR, AEROTEK AUTOMOTIVE (GM MANSFIELD METAL STAMPING PLANT), Mansfield, OH (Sep 2003 –Mar 2004)

-Supervised approximately 30 UAW material handling employees

-Responsible for 2 truck docks and 18 rail spots

-Provided technical support for the implementation of a new Radio Frequency Production Pull system

-Ensured that shipments and inventories were complete and accurate

-Monitored employees for adherence to safety rules.

-Verified time and vacation and made adjustments to the company’s system

-Verified inventory through cycle counts and made adjustments to inventory program

WARRANTY ADMINISTRATOR, KLEP CORPORATION (DETROIT DIESEL), Redford, MI (Oct 2001 -Mar 2003)

-Reviewed and paid approximately $100,000 a day in dealer and distributor warranty claims

-Advised management about trends in warranty repairs and expenses

-Factory trained to overhaul and repair diesel engines

-Provided testing and input on new warranty program

-Interacted with customers on a daily basis

-Performed failure analysis on returned parts

-Lead administrator for military engines

-Trained new administrators on warranty programs

CONSULTANT, EDS, Troy, MI (Jan 1996 – Feb 2001)

Business Process Modeler, Business Process and Transition Services, Project Management Delivery

-Consulted with automotive industry clients determine current and expected state business processes and modeled those processes utilizing the Rummler-Brache methodology and ProVision software

-Trained in Microsoft Project

-Completed over 80 hours of self-improvement classes through EDS University

-Trained facilitator

BUSINESS ANALYST, EDS, Detroit, MI

Team Manager Assistant, GM Dealer Business Center

-Assisted in managing the daily operations of the dealer call center and training of new specialists

-Managed all dealer accounting edit table corrections and ensured dealers received proper payments

-Authored and published a weekly newsletter circulated to over 8,000 dealers nationwide

-Subject matter expert on sales incentive programs

-Responsible for startup and shutdown of call center

Brand Quality Analyst, Chevrolet Quality Reliability Durability Group

-Saved Chevrolet approximately $10 million in future warranty costs and customer satisfaction through the development and implementation of a rapid concern detection process using digital media

-Assisted Brand Quality Mangers to develop resolutions to product concerns with new vehicles

-Assisted Brand Quality Managers in publishing engineering work orders

-Worked with technical assistance to resolve issues

-Provided Quality Managers with weekly top 10 issues

-Mined technical assistance and warranty databases for information

-Developed business cases for upper management

Senior Technical Analyst, Chevrolet

-Used problem solving and negotiation skills to resolve customer concerns and dealer conflicts

-Used automotive technical proficiency to assist other specialists with questions

-Held training for other specialists on automotive technical subjects

-Proactively contacted customers to resolve concerns with delivery, sales or service

-Provided research data to Chevrolet and Tier 1 suppliers

WAREHOUSE AND DISTRIBUTION MANAGER, THE WILLIAMSON CO, NATIONAL HEADQUARTERS, Fairfield, IL (May 1995-Oct 1995)

-Managed two union warehouse shifts and responsible for distribution to four national distribution centers in a $35 million sales company

-Entered employee time and vacation

-Responsible for inventory and cycle counts

-Performed post-accident investigations

-Involved in the implementation of new optical inspection system

BOILERMAKER/IRONWORKER, BLOUNT CONSTUCTION, Owensville, IN (Nov 1991-May 1993)

-Participated in the construction of a precipitator at PSI Princeton plant

-Read blueprints

-Performed metal preparation using grinders and cutting torches

-Used cranes and various tools to fit large and small structural components

-Assisted with nondestructive inspections (vacuum and X-ray)

-Rigged equipment for lifting and directed crane operators

EDUCATION

MASTER OF BUSINESS ADMINISTRATION, COLLEGE of BUSINESS ADMINISTRATION, SOUTHERN ILLINOIS UNIVERSITY at CARBONDALE

-Concentration on Production Management and Leadership

-Chairman of Department of Management requested staying for Doctorate

-Founding father Mu Lambda Chapter of Sigma Nu International Fraternity

-Risk Reduction Chair for two years

-Philanthropy Chair for one year

-Research Assistant for both years

-Approximately 200 hours of higher education

BACHELOR OF SCIENCE, AVIATION MANAGEMENT, COLLEGE of TECHNICAL CAREERS, SOUTHERN ILLINOIS UNIVERSITY at CARBONDALE

-Airway Science Graduate

-Military Science Graduate Commissioned May 1990

-Played on Rugby team for 2 years

-Secretary of Aviation Management Society

MILITARY

1st LIEUTENANT, US ARMY RESERVE, Honorable Discharge (1999)

-Adjutant General Officer Basic trained personnel officer

-Platoon Leader Fairfield, IL Postal Platoon

-S1 U.S. Army Reserve Selfridge ANG Base

-S4 USAR Frasier MI

BASE OPERATIONS SPECIALIST, US ARMY RESERVE, Scott AFB, Belleville, IL

-Filed and maintained fight plans

-Accountable for sensitive equipment

-Maintained equipment logs

-Coordinated with Air Force personnel

AIR TRAFFIC CONTROLLER, US ARMY, Fort Riley, KS Honorable Discharge (1987)

-Certified in US and Honduras

-Handled Air Force 2

-Extended tour of duty in Honduras to train replacements

-Involved with local orphanage in Honduras

-Awarded Army Commendation Medal, Army Achievement Medal, Good Conduct Medal, Air Traffic Control Certificate, Letters of Appreciation



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