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Systems Engineering and Software Development Management

Pittsburgh, Pennsylvania, United States
October 23, 2018

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Martin Milligan

Fairmont, WV ***** m: 681-***-****

***** ******** ******

Saratoga, CA 95070

m: 408-***-****

Professional Summary

Vision-driven professional with career-long record of technical innovation, business development, and project management success for leading organizations

Proven talent for aligning business strategy and objectives with established business development and technical operations paradigms to achieve maximum operational impacts with minimum resource expenditures. Growth-focused leader with expertise spanning determining goals, defining strategy, planning multistep projects, prioritizing work, building teams, executing multiple concurrent projects, and adjusting course as required. Exceptionally dedicated professional with keen interpersonal, communication, and organizational skills, as well as negotiation, budget management, policy management, and resource allocation expertise.

Core Competencies

Software Development Management

Agile Software Development

Technology Migration

Vendor Relationship Management

Budget Estimation

Project Planning

Risk Management

Requirements Determination

Project Scope Management

User Interface Development

Server Application Development

Infrastructure Development

Object-Oriented Analysis/Design/Development

Frameworks/Open Source/COTS

Continuous Integration


Professional Experience

DB Consulting Group, Comprehensive Large Array Stewardship System, Fairmont, WV, 10/2009 to 12/2017


Mobilized cross-functional teams in managing hardware and other infrastructure components, networking, new satellite programs, procurement, capacity planning, cash flow, and equipment obsolescence.

Managed multiple department heads with total staff >75 in 5 locations.

Yearly budgets >$25M with capital budgets >$10M and operational deployments in 4 locations.

Boosted the data archive infrastructure from <1TB daily to the current 12TB; will process >50TB daily in the next 5 years; managed the teams that performed capacity planning, compared alternative solutions, designed solution, procured hardware, software, and support, implemented, tested, deployed, and supported solution.

Identified operational inefficiencies and developed a solution for infrastructure obsolescence, balancing new requirements, constrained budgets, and challenging security demands while saving $2M/year.

Headed the archive’s migration to the High-Performance Storage System (HPSS), as well as the General Parallel File System (GPFS); negotiated procurement, statement of work, and long term support with vendors. Managed the teams that performed deployment and support; created infrastructure that supports the archive for the length of the contract.

Reduced costs for relational databases and increased search options by implementing MongoDB infrastructure, which utilizes existing virtualized server environments.

Navigated negotiations on support agreements with hardware and software vendors, decreasing maintenance costs by 40% and improving service.

Entrusted as a key resource for customer leadership and assisted with their decision making and progress reporting.

Completed development activities by the end of the contract and prepared the archive on time for satellite launches.


Designed and built the software, hardware, networks, and procedures required to archive the Geostationary Operational Environmental Satellite (GOES) R series weather data products in CLASS, including receipt nodes, the hierarchical storage system, and a REST interface.

Reviewed, updated, and presented the CLASS design; assigned teams to break down the requirements and then performed a gap analysis on the current implementation; alternative solutions were considered and the soundest decision was revised until it could be implemented within the available budget with an acceptable level of risk.

Adapted the GOES-R CDR materials to the JPSS program to support the polar program CDR.


Directed cross-functional teams in planning and creating applications for the future requirements of CLASS, including building software to archive data from the GORS-R and JPSS programs, as well as NOAA data center archives, in-situ sensors, and new mobile data sources.

Conceptualized and designed file ingest software to build receipt nodes, as well as Java and REST APIs for searching and accessing data across multiple archives.

Analyzed existing strategies and presented research papers outlining future strategies for accessing CLASS data migrating the CLASS infrastructure to cloud technology.

Created and implemented a fully integrated Java development environment with an automated build process, dependency management, and regression testing.

Established the scope of archive enhancements that would meet the requirements of anticipated satellite programs within the available budget and accounting for program risks.

Electronic Data Systems/Hewlett-Packard, Specialty Insurance Services, Bethesda, MD, 3/1988 to 12/2009

APPLICATION ARCHITECT, 6/2000 to 12/2009

Managed early lifecycle development activities through implementation, including evolution planning, project planning, project definition, analysis, and system design.

Evaluated tools, frameworks, and infrastructure against quality standards to optimize the building of insurance applications; researched frameworks, tools, hardware, and COTS products and evaluated them against requirements and company standards; managed procurement, deployment, configuration and integration into the existing environment, which included managing resources in EDS organizations, many of them off shore, and vendor personnel.

Spearheaded innovative projects to enhance users’ experiences, including a single sign-on access to the insurance system, integrated insurance credit card process, policy document access, claims management system, bill generation and declaration functionality, SaaS flood zone determination integration, productive insurance agent interface, and externalized authentication, authorization, user provisioning and maintenance, and user self-service.

Early adopter of UX methods for creating highly usable applications based on frequent end user testing and feedback.

Perfected the use of external experts to speed time to market while improving the productivity & skill development of core team members.


Administered daily project operations, including creating application frameworks, facilitating design sessions, defining requirements, developing continuous integration processes, building data/object models, and evaluating COTS products.

Built a Smalltalk client/server insurance payment system that allows flexible payment options, as well as Java frameworks for an internet-based flood insurance system for agents and a JSP template based letter generation system that printed on IBM AFP equipment.

Replaced the CICS flood insurance application with a web-based application that was configurable for multiple clients.

Early adopter of Agile methodologies, promoted and helped implement them in Insurance SBU.

Supported distributed teams to improve retention of team members with unique skills and flexibly add manpower.

DATABASE ENGINEER, 2/1990 to 3/1992

Facilitated database engineering activities including analysis, design, and construction of data tables, views, and access subroutines; routine database management activities such as generating indexes, tuning performance, adding space, and defragging storage; system software installation and maintenance as well as the testing and tuning required.

Allowed insurance systems to run in shared environment with acceptable response times by improving the performance of CICS systems and integrated them with Natural and ADABAS.

Created and designed new flood insurance applications through the development of a new mainframe software system tailored to users’ needs, allowing them to perform at their experience level while managing the complexity of the application process; software adapting to the user’s ability was revolutionary in 1992.

Reduced community reference database maintenance by two thirds, consolidating several sources into a single system, modeling the prototype, and building the production version.

SYSTEMS ENGINEER, 3/1988 to 2/1990

Managed full lifecycle system development on various EDS insurance systems, including updating business functions, improving performance, and allocating resources efficiently.

Exceeded availability service level agreements and reduced resources by 90% through restructuring the General Data Systems (GDS) assigned risk insurance systems.

Achieved the distinction of being promoted to a team lead within one year.

Education and Credentials

Bachelor of Science (B.Sc.) in Mathematics and Physics, 1987; Westminster College, New Wilmington, PA

Additional Information

Technical Proficiencies: Microsoft Office Suite, HTML, CSS, JavaScript, XML, XSLT, Enterprise Java, Spring, AJAX, SaaS

Interests: Automobiles, economics, history, real estate

References available upon request

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