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Employee Relations Social Media

Sherwood, AR
October 20, 2018

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Sherry Young

*** ******** **. ************, ** **076 501-***-****


Certified HR professional (PHR) with the ability to manage multiple projects simultaneously, meet tight deadlines, and utilize problem-solving skills to ensure projects meet stated goals and objectives. Proven record of accomplishment in recruiting high performing team members, achieving results and positively impacting business issues. Extensive background in talent management, employee recruitment and retention, staff development, performance management, succession planning, conflict resolution, employee relations, benefits and compensation, policy development, training, and legal compliance. Demonstrated ability to excel with a diverse workforce.


University of Arkansas at Little Rock, AR

Bachelor of Science/Business Administration/Human Resources Management

Webster University

Master of Arts/Human Resources Development


September 2015-Present

AVC Human Resources/Employee Relations HR Director

UA-Pulaski Technical College N. Little Rock AR.

Associate Vice Chancellor Human Resources and Employee Relations for the second largest community college in Arkansas with approximately 880 employees at multiple sites. As a member of the Chancellor’s Executive Counsel I am responsible for providing support to the leadership team and ensuring HR needs are considered in all strategic planning and policy matters for the college. Developing a strategic plan for the HR and Professional Development Departments consistent with the college’s strategic plan. Creating and managing annual HR and PDI budgets and successfully controlling costs of same. Current initiatives include developing and implementing the HRIS portion of the new campus wide enterprise resource system, Jenzabar EXi and leading the HR Department through the merger with the University of Arkansas System.

Ensure consistent and equitable interpretation of policies, procedures and processes while leading the HR/PDI team of 7 in effectively driving all HR functions including staffing, compliance, benefits, safety, Worker’s Compensation, and employee relations. Travel between facilities.

Serve as an internal consultant to the management team, supervisors, and employees on personnel issues. Collaborate with departments to establish conflict resolution training, procedures, and policy to improve employee performance and solve personnel conflicts as they arise. Counsel employees with work related problems. Conduct investigations of employee relations issues and resolve per law, or policy guidelines. Authorized terminations and/or disciplinary actions for associates and management alike. Represent the college at personnel related hearings and investigations.

Reduced legal actions and unemployment costs by 60% through improved training for supervisors on personnel issues and supervisory skills.

Provide HR reports and/or presentations to meet federal, state Office of Personnel Management and Board of Trustees requirements.

June 2013-September 2015

HR Senior Consultant University of Arkansas for Medical Sciences Little Rock AR.

Developed the Assessment Center into a value-added recruitment tool for the campus utilizing sourced testing software, active recruitment, and collaboration with hiring managers. Evaluated position requirements, job responsibilities, compliance, current recruiting/sourcing, and selection process. Developed and implemented a program which removed non-productive time from supervisors in the recruiting process by providing pre-qualified and screened applicants that met or exceeded needed competency levels.

Analyzed current practices, processes, standards, and issues to develop strategic initiatives designed to address areas of opportunity and achieve business objectives.

Developed recruiting and staffing solutions such as establishing relationships with community partners, technical colleges and universities, active recruiting, referrals, job fairs and social media to provide a larger, more diverse, and higher quality applicant pool.

Coordinated with marketing team to develop marketing campaigns designed to increase knowledge and awareness of UAMS as an employer of choice.

Changed the recruitment paradigm of Hiring Managers by serving as a knowledge base and providing training on management, accountability, interviewing and current recruitment options and resources for sourcing candidates.

Developed policies and procedures/training to ensure managers meet all legal requirements in the employment process.

Provided Career Planning services to current and former employees.

Conducted Fair Labor Standard Act audits.

Provided talent acquisition and management of the hiring process for the internal temporary agency. Updated/introduced various employment forms and tools.

April 2012-June 2013

Professional Educator Arkansas Department of Health Little Rock, AR

Assessed operational performance and devised targeted programs for departments within the organization to address identified deficiencies. Developed learning and development strategies.

Developed policies, procedures and conducted training in the areas of Sexual Harassment, Workplace Violence and Safety and Security.

Provided training in new initiatives and competency building to all levels of the organization in a group or one on one setting to optimize learning opportunities.

Conducted New Hire Orientation twice monthly.

Coordinated the Family Medical Leave Act and Catastrophic leave program for 4000 employees.

Utilized social media messages to find potential donors and invite them as guests for special events. Set up annual community awareness events and garnered community support for diversity and health programs.


Certified Human Resources Professional, PHR, SHRM-CP

OSHA 30-hour card

Life and Health, Property and Casualty Licenses

CEAS 1 Ergonomic Assessment

Goodwill Industries Employer of the Year recipient.

Workforce Alliance for Growth in the Economy Partnership Award recipient.

Arkansas Department of Career Education Partnership Award recipient.

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