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Customer Service Office

Rancho Cordova, CA
October 19, 2018

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Cell: 408-***-****


To obtain a position that will enable me to utilize my strong organizational, office skills and administrative skills while continuing to further my education and career in the clerical field.


Office Management

Calendar Management

Handled incoming phone calls

Intermediate user in MS Office 2010, Outlook, Word, Excel, PowerPoint,

Support HR with I-9’s processing for new hires

Registers new patients and updates existing patient accounts

Coordinated domestic/international travel with multiple airlines, hotels and car reservations and reconcile expense reports

Prepared letters, memos, communication e-mails, presentations, and other documents

Held Secrete Clearance

I-9’s Administrative certificate

Assisted with office relocations and new hire support logistics


ATR International (Medtronic), Pleasanton, CA 11/2016 – 04/2017

Customer Service Rep I

Properly document and track progress of a software update project.

Reach out to Sales Reps or customers, via phone or email, to retrieve verification forms

data entry into a standalone system or an excel spreadsheet

Lockheed Martin Space Systems Company, Sunnyvale, CA 10/2000 - 11/2013

Administrative Specialist Senior

Coordinated heavy calendar scheduling for the Director, and Administration Department

Heavy conference room scheduling, including coordination of web conferencing meetings

Booked through the travel agency airlines, hotels, cars for complex multi-stop travel to foreign/domestic locations, with tight, rapidly changing schedules for Directors, and Senior Leadership

Assisted with a critical high profile customer meeting with presentations

Maintained a program and vacation calendar, distribution lists, delegation file, staff meeting file, and organization charts

Managed special events and training as required

Assist with new hire setups and office moves

Ordered office supplies for the program and assist with external shipments

Prepared visit requests and drive-in passes for customers and vendors

Education and Training:

Mountain View High School received Diploma. Heald Business College, Administrative Courses received certificate. San Jose, California, Center for Training and Careers, Administrative Courses, San Jose, California Courses taken at Skills Path, San Jose, California, received my certificates of completion Excel, SharePoint, PowerPoint, Communications, Event Planner

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