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Manager Social Media

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Posted:
October 19, 2018

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Resume:

Seán McGettigan

Address: ** ********* *****,

Stepaside,

Dublin 18

Mobile No.: 087-***-****

E-mail: ac7fgz@r.postjobfree.com

Personal Summary

A creative and inventive thinker, who craves a challenge and who is not afraid to work outside his comfort zone. Sean is a motivated team player who consistently aims to push revenue expectations and exceed goals. He possesses superb communication skills and is someone who can build up rapport easily, open up clients, find out exactly what they need, and then present them with a wide range of services and solutions. Pragmatic and results orientated, with a focus on bottom line results, he has a track record of achieving and exceeding the standards of performance set out for any sales projects. He wants to develop his career in a fast moving environment, and is currently looking for a suitable position with a company that values passion, positivity, integrity and hard work.

Achievements

Runner Up Irish Hospitality Industry Young Manager of the Year

Awarded Leader of the Quarter, by the Ritz-Carlton Hotel Company

Awarded International ‘WOW Story’ of the year by the Ritz-Carlton Hotel Company LLC, for exceptional guest service.

Received two ‘WOW Story’ awards from the Ritz-Carlton Hotel, Powerscourt for guest service.

Elected by my peers as Class Student Representative for the Student Union in D.I.T.

Received the Shanahan Medal for General Excellence from Blackrock College

Received a Special Award Certificate for Excellence in Services to Blackrock College

Elected by my peers as Chairman of the Blackrock College Student Council

Awarded a merit grade by the Royal Irish Academy of Music in Public Speaking Grade 8

Education

University of Exeter 2016 – 2017

Certificate in British Imperialism

Fitzwilliam Institute 2013

Professional Diploma in Digital Marketing and Social Media

This Post Graduate Diploma includes modules in Digital Marketing and Social Media, Google Analytics, Online P.R., SEO, Google Ad Words and E-commerce. I scored highest in the course with my final assignment and presentation on ‘Maximizing the Social Media Exposure of ‘I Draw Slow’” – a folk music band.

Dublin Institute of Technology 2009 – 2011

MSc. In Hospitality Management.

This MSc in Business Management incorporates the tools one requires to excel in Executive Management within the Hospitality Industry. It is one of the most prominent Executive Business Management programmes of its kind in the Republic of Ireland and provides participants with a top-level educational package that is delivered by leading academics and experts from the national and international hospitality sector. Core components of the Masters include strategic marketing, financial management, International human resource management, strategic management, business ethics & Property Asset Management

Dublin Institute of Technology 2004 to 2007

B.A. Events, Hotel & Restaurant Management – Event Management

This Degree incorporates a very broad range of Business subjects including, Marketing, Economics, Management and Computer Applications and Data Summary, Information Systems, Law, Event Management, C&B Marketing, Financial & Management Accounting. Also the degree provides detail knowledge on the domestic and international tourism industry.

Blackrock College 1998 – 2004

Full honours Leaving Certificate

Experience

April 2018 - Present, Events Manager for Microsoft Ireland (CBRE/Sodexo)

Oversaw the management of over 600 meeting rooms across the Microsoft Campus in South Count Dublin

I have developed SOP’s in maintaining a more effective reservation system which will accommodate more efficient room setups for multiple purpose functions

Remotely organised and executed multiple conferences ranging from 400 – 550 people across EMEA

Developed a training plan, multiple presentations and SOP’s for new employees to assist them in organising events

Oversaw the mobilisation of the Events Team to the new premises at One Microsoft Place, working closely with a broad range of contractors and IT professionals

January 2015 – April 2018, General Manager, The Royal College of Physicians of Ireland

I oversaw the complete rebrand of the RCPI Conference centre, No. 6 Kildare Street, this included building its first website and developing separate brochures targeted towards the corporate and social markets

I have developed SOP’s in maintaining a more effective reservation system which will accommodate more efficient room setups for multiple purpose functions

I increased room hire sales by 27% whilst operating at a reduced staffing level from the optimum level

I oversaw the day to day running of the RCPI, ensuring KPI’s in sales, cost control, HACCP and staff morale is achieved.

June 2014 – December 2014, Hotel and Guest Manager, Web Summit and F.ounders (Ci) (6 Month Contract)

I was responsible for managing the hotel inventory for the largest tech conference in Europe which took place in Dublin in November 2014. I managed 20,000 rooms in 65 hotels in Dublin, Belfast and Cork for the Web Summit.

I was responsible for negotiating rooms contracts with the identified preferred hotel once I conducted a personal site inspection and I was tasked with selling these rooms of a profit margin of between 50% - 300%.

I achieved a target of 95% hotel sales, the remaining 5% were provided as complimentary rooms to high profile delegates and staff

I received distinction for the professionalism and enthusiasm which I brought to this role from the CEO’s of Fortune 500 companies around the world such as Coca Cola, Facebook, Nasdaq, Intel, PCH and Amazon

January 2014 – June 2014, Food and Beverage Manager, The Beacon Hotel

I was responsible for sourcing new corporate clients for the hotel, going on the road meeting with them and negotiating corporate room rates based upon guarantee room nights throughout the year, this included Irish Distillers and 5 Lamps.

I am responsible for selecting and hiring the best candidates for a new team within very tight budget criteria.

I increased dead stock sales by 85%.

Management Roles at the Ritz-Carlton

March 2013 – December 2013, Operations Manager, the Ritz-Carlton Powerscourt

I increased staff productivity by 25% during the off-season thus reducing overall labour cost

I re-developed the entire wine menus, ensuring a gross profit of 75% was attained

I was responsible for developing a digital marketing strategy where I introduced an on-line content management strategy

I help devise the new sales strategy for the Sika Restaurant; I met with local business inviting them to the new restaurant

February 2012, Operations Consultant at the Ritz-Carlton Riyadh, Saudi Arabia

I was chosen from Ireland to assist with the first opening of the first Ritz-Carlton in the Kingdom of Saudi Arabia..

I increased beverage sales by 22% by year end from developing a cost efficient drinks menu & training the staff in upselling techniques.

I assisted with the organising, running and post evaluation of the G20 summit in Riyadh at the Ritz-Carlton, from which I received a personal thank you from the Crown Prince of Saudi Arabia.

January 2011 – March 2013, Beverage and Bars Manager at the Ritz-Carlton Powerscourt

I introduced a weekly activity list in the bars which encouraged guest retention and increased sales by 11% quarter on quarter

I reduced beverage cost within the hotel from 31% to 24%. This was achieved through strict beverage controls and in training the staff in understanding how to achieve a low beverage cost.

January 2010 – December 2010, Front Office Manager & Night Manager at the Ritz-Carlton Powerscourt

I was responsible for the end of day audit. This included conducting a cash and credit card audit for all transactions in the hotel so to ensure each transaction balanced and to investigate any irregularities.

I introduced a bedrooms upselling initiative, where bedrooms were upsold to guests at the check-in stage; this resulted in a 14% conversion rate of guests purchasing a superior room when checking into the hotel.

September 2007 – December 2009, Trainee Manager Rooms, at the Ritz-Carlton Powerscourt.

I managed a Housekeeping team of over 50 persons from 12 different countries so to ensure they delivered ‘clinically clean’ service

I help improve the income auditing procedures within the hotel so to ensure greater efficiency and reduced the number of discrepancies

Interests

Traveling, Soccer, Rugby, Baseball, Literature, History, Films, Music, Politics, Business, Enterprise, Art, Media and Social Studies,

I hereby declare everything listed above is true.

Seán J. Mc Gettigan



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