•Manage territory and a team of delivery merchandisers
•Train, motivate and evaluate sales team on product and sales strategies
•Monitor, track and evaluate sales data to ensure satisfaction of sales objectives
•Form strategic alliances with key business partners to maintain a competitive edge
•Develop and execute action plans for increased market share and profitability
•Implement work efficiencies and cost reduction measures in main facility
•Coordinate scheduling and develop outside strategic partners
•Build and maintain quality customer service levels
•Prepare business performance reports for senior management review
Team Building and Leadership
New Account Development
Organization & Prioritization
Presentations & Proposals
Reddy Ice/ Anniston, Al
Regional Sales Manager
07/09 /18 – 10/03/18
Key Achievements: Generated new sales and upsold existing clients within the first 30 days of employment.
•Generate sales in the Southeast market to meet and exceed defined sales targets and goals to support the local, regional and national metrics.
•Front line of contact for customers; managing, maintaining and owning customer relationships, address issues, ensure customer needs are met and they are satisfied.
•Proactively build, grow and expand accounts in personal book of business.
•Drive retention and growth by upselling with existing client base.
•Consult face-to-face with local clients and be the face to the company for the client.
•Develop a deep understanding of local customers and their needs as well as competitive climate.
•Determine account level and territory plan to achieve sales goals.
•Develop proposals, collaborate with Reddy Ice leadership on sales opportunities, negotiate terms and conditions, and implement contracts and ensure customer satisfaction and maximized financial results.
Buffalo Rock Co, Gadsden/ Talladega, Al
Area Sales Manager 08/2011 – 06/2018
Key Achievements: Coordinated major accounts and achieved or exceeded sales objectives
•Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI targets are met
•Generate new accounts and service assigned accounts by developing and maintaining positive professional customer relationships
•Train new employees and provide relief coverage for route vacancies
•Collect customer feedback and market research to understand competitors and market trends with a goal identifying methods for increased productivity.
•Communicate all transshipping activity in accordance to Company Policy and Procedures
•Communicate to the ADC / ASM all new accounts and notify of any change to an existing account, including ownership or closure. Monitor accounts for compliance
•Communicate daily with ADC / ASM any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items
•Assist management in reporting competitive activity and achieving sales goals and metrics
•Forecasting annual, quarterly and monthly sales goals
•Purchase product and conduct monthly product audits.
•Train and support VIP software
Sales Operation Manager 2004 – 2011
Key Achievements: Pro-actively identified issues and solutions to make business flow better for the sales teams.
•Provided timely and accurate analytics to help manage the team’s selling efforts
•Worked directly with sales management to achieve sales goals by providing timely sales analytics including pipeline analysis, forecasting and sales results
•Worked on problems of moderate to complex scope where analysis of situations or data required a review of a variety of factors
•Assisted sales team with needs related to processing through internal systems and processes
Full Line Vending Support Manager 2001 – 2004
Full Line Vending Supervisor 1997– 2001
Delivery Merchandiser 1994 - 1997
City of Vincent, Vincent, Al 2012- 2016
Councilman District 5 - Mayor Ray McAllister
Key Achievements: Transact business for the City of Vincent.
•Pass local ordinances related to traffic, noise control regulations, anti-pollution measures and regarding land development.
•Review and approve budgets.
•Select and identify top administrators for the city.
•Prepare for meetings and drafting bills and regulations.
Microsoft Office Suite, Outlook, VIP, MEI, Taleo, Margin Minder, Runzheimer
University of West Alabama, Livingston Al
September 1985 – May 1989
Vincent High School, Vincent Al
September 1981 – May 1985
Park and Recreation Board
Additional work experience and references available upon request.