Resume

Sign in

Manager Assistant

Location:
Tunisia
Posted:
October 21, 2018

Contact this candidate

Resume:

Zied Dellai

Contact no: +216********

E-mail add: ac7f51@r.postjobfree.com

CURRICULUM VITAE

Career Objective

Seeking a dynamic and active position where I can utilize my previous experience and enhance my career. To be employed in an entry level position that will serve as a standard and reference for future career advancement endeavors, and be a part of a company that will function as a training ground in order to enhance my knowledge and skills to the fullest of my potentials.

WORK EXPERIENCE

Tunisian Food Company TFC (Lac1: Tunis)

KFC Tunisia: October 2017 to may 2018 (8 months)

Assistant Restaurant Manager

Vogue Hospitality (Doha, Qatar):

Kuwaiti House restaurant: March 2016 to November 2016 (9 months)

Assistant Restaurant Manager Acting Manager

Report to the operation Manager

Weekly briefing with high level management to discuss the new offers, target, operation

Make LPO ( local purchase order)

Control the purchase

Daily briefing with staff : discuss the problem, customers complains

Solve the problems and customers complaints

Close GRN ( close the invoices)

Maximize the revenue

Train the staff and teach them how to advise our food to customer and try to sell.

Monthly inventory

Ensure facilities comply with all relevant legislation relating to health and safety, food hygiene regulations and licensing legislation

Airest Restaurant Middle East (Abu Dhabi):

Bricco Pizza and Pasta: Jan 2014 to Jan 2016(2 years)

Assistant Restaurant Manager

Report to the Branch manager

Weekly briefing with the management to discuss the new offers, target, operation

Make LPO ( local purchase order)

Control the purchase

Daly briefing with staff : discuss the problem, customers complains

Solve the problems and customers complaints

Close GRN ( close the invoices)

Maximize the revenue

Train the staff and teach them how to advise our food to customer and try to sell.

Monthly inventory

Ensure facilities comply with all relevant legislation relating to health and safety, food hygiene regulations and licensing legislation

R holding (Group of companies)

Super Café: Café & Restaurant

Jul 2013toDec 2014 (1year 5 months)

Restaurant Supervisor

Manage the restaurant : staff, operation, cashier

Maintain the food cost

Control the purchase

Daly briefing with staff : discuss the problem, customers complains

Solve the problems and customers complains

Reporting to my manger

Maximize the revenue

Train the staff and teach them how to advise our food to customer and try to sell.

Monthly inventory

Ensure facilities comply with all relevant legislation relating to health and safety, food hygiene regulations and licensing legislation

Moulin D’or Restaurant

Lebanese & International cuisine

Nov 2010–Jun 2013(2 year 7 months)

Restaurant Supervisor

Staff training

Staff Roster.

Control the cashiering process

Control purchase

Ensure facilities comply with all relevant legislation relating to health and safety, food hygiene regulations and licensing legislation

Control the delivery section : Drivers, Take order in case of staff are busy

Inventory

Handle the complains

Teach staff how to make friend relation with customer

Act as Duty Manager as required.

FM café & restaurant (UAE AJMAN)

Sep 2009–Oct 2010 (1year 1 month)

Captain/ Order taker

Help the waitress to make table set-up

Control all table after set-up and before customer coming.

Cash out table bill

Serve the Customer

Handle some customer complain

Report to my manager

Iden Yasmin Hammemet Hotel

Jun 2008–Aug 2009

Senior food and beverage attendant / captain

Al Muradi Hotel Hammemet

2004 - 2006

F&B attendant / waiter

EDUCATION

- High School Degree: 2003

- French Literature: 2004 to 2006

- Quality control: 2007 to 2009

TRAINING PROGRAMS

F&B Talent Show

HACCP Awareness

Fire Safety Incentive Course

Telephone Skills

Handling Complaints

Guest Services Training

Customer Satisfaction

Team Work and Team Building

Grooming Standards

PERSONAL INFORMATION

Date of Birth : Apr 17 / 1980

Nationality : Tunisian

Marital Status : Married

LANGUAGES SKILLS

Arabic (Fluent)

English (Fluent)

French (Fluent

COMPUTER SKILLS

Microsoft Word, Microsoft Excel and PowerPoint

Micros

SAP

References: available upon request.



Contact this candidate