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Customer Service Manager

Location:
Kenosha, Wisconsin, United States
Posted:
October 17, 2018

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Resume:

DR

OBJECTIVE

To gain a Procurement/ Manager position. I have 20+ years’ experience in purchasing and procurement with a strong background in office equipment, printing, furniture and related products. Possess a strong work ethic, easily develop and maintain long term customer relationships and a strong history of rapid promotions.

EDUCATION

AA BUSINESS ADMINSTRATION

1984 • MESA COLLEGE

REFERENCES

Available Upon Request

DON REHKOPF

PHONE: 858-***-****

EMAIL: ac7evr@r.postjobfree.com

8706 LAKE SHORE DRIVE PLEASANT PRAIRIE, WI 53158

EXPERIENCE

COMPLETE OFFICE OF CALIFORNIA (FORMERLY DEL MAR OFFICE PRODUCTS)

PURCHASING MANAGER

2001-MARCH 2018

Support 30 salesmen and 10 customer service agents. Research a wide variety of products for purchase including high end printing, office furniture, and special orders up to $100 K+. Conduct product research via Internet to determine pricing and availability. Oversee all daily operations for San Diego purchases as well as aiding corporate office. Conduct price and delivery negotiations. Manage inventory levels via cycle counts, usage data, and communication with sales and project managers. Expedite purchase orders with 95% on time delivery.

Developed a "Don can find it" reputation, leading to increased sales.

Regularly negotiate purchase prices down by 10%+.

Initiate 90+ purchase orders and 100+ special orders monthly.

PURCHASING AGENT

1999-2001

Responsible for supplier selection, negotiating, and maintaining supplier relationships. Monitor supplier performance, recommend alternatives, and drive continuous improvement

INTERNATIONAL OFFICE SUPPLY

1990 – 1999

General Manager 1995 – 1999

Printing & Copy Center Manager 1993 – 1995

Customer Service Representative 1991 – 1993

Warehouse Worker and Driver 1990 – 1991



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