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Engineer Customer Service

Location:
Benton, AR
Posted:
October 16, 2018

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Resume:

Craig T. Burger Senior-Level Maintenance Engineer

501-***-**** ac7ekn@r.postjobfree.com Alexander, AR 72002

Sharp and results-driven engineer with extensive technical maintenance and construction experience within highly diverse sectors, seeking a challenging and responsible position where experience and education can be immediately and profitably utilized. Analytical professional skilled in successfully isolating, diagnosing and repairing mechanical, plumbing and electrical systems through periods of accelerated growth. Interpersonal communicator focused on team leadership and building relationships to promote collaboration across business lines for driving positive change and comprehensive approaches that increase efficiency and enhance profitability. Areas of Expertise include:

Engineering Management

CAD/CAM Construction

Training & Leadership

Quality Control Management

EPA Regulations & Guidelines

Project Management

Blueprint Design & Interpretation

Nuclear Regulatory Commission

Problem Resolution

Experience & Notable Contributions

CENTRAL ARKANSAS LIBRARY SYSTEM Little Rock, AR 2013 – Present

Maintenance Technician III

Responsible for a wide range of professionally skilled construction and equipment activities including the installation, modification, maintenance and repair of pneumatic, hydraulic, electrical and welding apparatuses and systems. Varied responsibilities include isolating and troubleshooting issues for malfunction, safety and efficiency; planning the layout for new and remodeled installation; inspection of completed work for conformance with specifications and application of applicable building and safety regulations.

Key Accomplishments:

Design and modification of all parts and materials of construction resources for all projects.

Estimating cost, time and materials and performing work within budget and deadline restraint.

Applied expertise in quality assurance for mechanical, electrical, HVAC, valves, pumps, and motors.

DIRECT TV Little Rock, AR 2008 – 2011

Installation Technician

Executed moderate to complex installation, troubleshooting and repair of satellite TV and internet systems, disconnects and service changes. Configuration of network interface cards and software on client equipment and educated clients on proper use of services for optimal performance. Carried out testing services to identify and repair issues utilizing performance testing tools and diagnostic software.

Key Accomplishments:

Conformed to quality control and safety guidelines as set out by the FCC, OSHA and Direct TV.

Delivered excellence in customer service, professionalism and poise at all times.

ARKANSAS DEPARTMENT OF HEALTH Little Rock, AR 2000 – 2008

DBP Engineer

Managed and executed complex undertakings involving infrastructure projects for water and wastewater treatment in order to meet and maintain Environmental Protection Agency policies and regulations. Led project team in the planning and design of major engineering projects and coordinated economic and engineering studies to determine best practices. Oversaw water plant operations, design projects and infrastructure planning and provided consultation on specialized areas including long-term master planning. Collaborated with technical staff, engineers and key management figures to assist with business development initiatives.

Key Accomplishments:

Established onsite engineering and research and development department to streamline production processes.

Improved resources and overall efficiency by enhancing design production procedures.

Demonstrated expertise in quality control, quality assurance, risk management.

ADDITIONAL EXPERIENCE

Maintenance Mechanic/Technician –Wal-Mart Distribution Center, Clarksville, AR

Tony Oliver Construction, Clarksville, AR

Mechanical Design Engineer – United Manufacturing Systems, Inc., Clarksville, AR

NUC Services for Arkansas Power and Light

Manager of Engineering and Quality Control – Gesipa Fasteners USA, Inc., Vivian, LA

CRAIG T. BURGER – Education Continued Page 2

Education & Training

Bachelor of Science – Mechanical Engineering

UNIVERSITY OF CINCINNATI Cincinnati, OH

UNITED STATES COAST GUARD ACADEMY New London, CT

Certificates:

Engineer in Training (EIT)

Arkansas Board of Registration for Professional Engineers and Land Surveyors

Level II Nuclear Inspection

American National Standards Institute (ANSI)

RPZ Backflow Tester & Repair Technician

Arkansas Department of Health, (State license ATT-1616)

Software and Applications:

Microsoft Office Suite

Autodesk CAD/CAM



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