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Sales Manager

Los Angeles, CA
October 16, 2018

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MICHELLE MOOT 310-***-****

A skilled luxury retail executive offering an uncommon blend of analytical and creative talents along with results driven ability to apply new ideas, resourcefulness, and innovation to propel companies to the next level. With extensive experience in people management, business development, operations, B2B, and luxury retail. Passion, integrity, sincerity, and adaptability, are values I follow instinctively. Burning Torch Inc

VP Business Development + Operations March 2018 Present

● Regularly visit stores to ensure compliance with standards, provide performance coaching, product and operational training

● Oversee daily operations including assortment planning

● Hired, coached, trained, and lead employees focusing on clienteling and meeting sales goals

● Successfully increased revenue by 28% online and 12% in store

● Update POS system and manage projects for both brick & mortar and website

● Strategizing in expansion and organizing popups and brand collaborations Mona Moore

Director Operations + Retail Jan 2016 March 2018

● Lead process and systems improvement initiatives utilizing data gathering and analysis, local market knowledge, problem solving, and project management

● Oversee all daily operations of the company and the work of all employees for entire company

● Hired, coached, trained, and mentored employees

● Oversee all stages of new store openings

● Update and manage website, including SEO, marketing tactics, implementing best practices as needed

● Directed on new customer acquisition and development strategies, special events and marketing and advertising initiatives

LoveStitch LA

Director of Operations + Retail Sept 2014 Dec 2015

● Spearheaded conception of branding & launch of e commerce including establishing all retail operations

● Hired, coached, trained and lead newly established retail department

● Oversaw all marketing, including photo shoots, advertising, brand direction & promotion

● Manage key financial aspects of the division, including payroll, budgets, expenses and inventory

● Lead design team in product development brand direction and merchandising for website Barneys New York, Beverly Hills, California

Selling Supervisor, Salon Shoes Feb 1994 Sept 2014

● Constantly recognized as a top producer having the highest average sales per hour

● Liaison to upper management for team of 19 employees and all client issues

● Merchandised sales floor meeting the demands of a fast paced work environment

● Maintained clients growing business consistently generating up to $1.8 million dollars

● Dedicated employee for over 20 years, including being selected to be part of top six store employees as advisory team to store manager

Execution, Corporate Leadership,, Communication, Conflict Management, SEO, Marketing,, Merchandising, Resourceful, Patient, Dedicated,Tech Savvy, Analytics, Warm and Engaging, Sales Leadership,Team Player, Interpersonally Effective, Recognizing Opportunities for Improvement, Knowledgeable of Consumer Mindset, Adaptable, Self Motivated, Problem solver, Increasing Company Profits, Enhancing Efficiency, Improving Protocols, Budget Development, Persuasive, Client Programs, Delegation, Negotiation, Ardent Work Values Education: Tel Aviv University, Associates Degree In International Business + Certificate in Accounting Languages: Spanish, Hebrew, Farsi, Italian

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