Executive Assistant Sales
Resume:
Mika M Connor
Honolulu, Hawaii, 96815
***************@*****.***
Summary
Education
Employment History
Engaged and a highly organized administrative assistant with 12+ years of experience, seeking to facilitate office excellence. Point person for managers, sales teams, clients and vendors to ensure proper lines of communication. Strong work ethic, proficient at quickly learning new procedures and taking ownership of projects. Excellent time management skills, superior attention to detail and work well independently and as a team member. University of Hawaii - Manoa
Bachelor of Arts in Psychology
Graduated August 1990
Managed a full range of office assistant and administrative actions on behalf of 3 office managers and 150 plus real estate agents, requiring the process of home sales, listings & rental contracts for approvals and payments. Positively demonstrated problem solving and thinking skills, and possessed friendly and exceptional interpersonal professional demeanor.
Directed and responded to inquiries via phone, email and walk-in clients, including vendors, business affiliates and customers.
Applied highly effective communication, organizational and multi-task talents on a daily basis. Utilize MLS which provides access to every listing in the greater San Antonio and surrounding areas. Operated Microsoft Office, Word, Excel and Outlook for reports, correspondence and scheduling. Coldwell Banker D'Ann Harper REALTORS ® Stone
Oak Sales Office
Office Administrator
San Antonio, Texas
October 2005 - July 2018
Directed hospitality, travel and entertainment logistics and public relations activities within a continually dynamic and highly interactive environment.
Managed ongoing coordination of special requests for VIP, premium-level customers, traveling on both inbound and outbound basis.
Coordinated a host of services with vendors, involving hotel accommodations, limousine services, catered meals, ticketing and full multi-leg travel arrangements for both international and domestic travel. Sourced, negotiated and procured special service requests for customers involving rapid action planning and quickly researched and secured immediate solutions.
Ensured full quality service controls, functioning in a self-manager capacity, relied upon for key customer based decisions within a highly collaborative work environment. Continental Airlines
International Concierge
Houston, Texas
September 1999 - July 2002
Continental Micronesia Honolulu, Hawaii
Hobbies & Interests
Professional Skills
Languages
References
Supervised operations on behalf of ticket counter, gate and baggage services for a busy airline with majority of the market share providing services to Micronesia.
Implemented procedural and process improvements on an ongoing basis, in addition to serving as an authority on customer relations and service related criteria.
Served as a key coach, trainer and motivator for all personnel. Conducted formal training sessions on a quarterly basis, advancing curriculum based on changing industry trends. Continental Micronesia
Assistant Supervisor, Airport Services
Honolulu, Hawaii
August 1997 - September 1999
Key supervisor and team leader, on behalf of agents within the ticket counter, gate, baggage service and custom/immigration departments for Continental Micronesia. AMR Corporation
Passenger Service Specialist
Honolulu, Hawaii
August 1995 - August 1997
Work experience same as above International Concierge Continental Airlines
International Concierge
Honolulu, Hawaii
August 1989 - August 1995
I enjoy group hikes, runs and fitness boot camps, and definitely a good read by the beach! I’m somewhat “kitchen challenged”, however I make a terrific sous chef and gladly clean up after a collaborative meal! MS Office including Word, Excel and
Outlook :
Advanced
Japanese : Beginner
Pat Busby
Former Manager
******@********.***
Coldwell Banker D'Ann Harper
REALTORS ® Stone Oak Sales Office
18756 Stone Oak Pkwy, Suite 101
San Antonio, TX 78258
Addie Langehennig
Former Co-worker
*****@********.***
Coldwell Banker D'Ann Harper
REALTORS ® Stone Oak Sales Office
7712 Cool Sands St
Live Oak, TX 78233
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