CATHY AVILEZ WRIGHT
Compassionate medical field professional dedicated to providing exceptional care to patients.
●Microsoft Word, Excel, Medisoft, Outlook, Office Hours, and basic computer functioning
●Team player and able to work independently
●Time management skills and ability to multi-task
CaseWorker/Referral Coordinator/Supervisor/Personal Injury Biller/Collector
Allied Injury Management, Inc., San Bernardino, CA 10/2006- Present
●Oversee a staff of over 20 employees and six different departments
●As a supervisor I addressed concerns and issues from patients, Attorneys, employees and management.
●Case manager for Workers Compensation/Personal Injury patients, including referrals, addressing patients’ needs/concerns, obtaining and sending records, chart notes, among other duties.
●Prepared charts and treated with Orthopedic Specialists, Pain Management Physicians, Chiropractors, Internal Medicine Physician, and Psychologists.
●Assisted doctors during clinical visits, roomed patients, took ADL’s and process closing for treatment days.
●Experience communicating with patients, attorneys, and insurance companies in an efficient and professional manner.
●Displayed sensitivity to the cultural and linguistic needs of the patients.
●Assured that all Primary Treating Physician s referrals were scheduled in a timely manner for six satellite offices.
●Scheduled appointments for patients for in house services and managed patient referrals
●Consistently updated patient charts and maintained close communication with attorneys and adjusters.
●Personal Injury claims billing and collections.
●Other administrative duties such as ordering supplies, statistics, and managed doctor’s schedules.
Other Work Experience
In Home Care
●Assisted in daily activities.
●Drove patient to doctor’s appointments and medication pick ups
●Assisted in checking and maintaining blood sugar level.
● Purchased and prepared meals for patient.
Concord Career Institute
Medical Administrative Assistant September 2001
References available upon request