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Administrative Assistant Manager

San Bernardino, CA
October 18, 2018

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**** ******* *** *** ********** 92405 • 909-***-****• email

Professional Summary

Compassionate medical field professional dedicated to providing exceptional care to patients.


●Microsoft Word, Excel, Medisoft, Outlook, Office Hours, and basic computer functioning

●Business Filing

●Team player and able to work independently

●Time management skills and ability to multi-task

●Data Entry

●Ten Key

●Telephone Protocol

Related Experience

CaseWorker/Referral Coordinator/Supervisor/Personal Injury Biller/Collector

Allied Injury Management, Inc., San Bernardino, CA 10/2006- Present

●Oversee a staff of over 20 employees and six different departments

●As a supervisor I addressed concerns and issues from patients, Attorneys, employees and management.

●Case manager for Workers Compensation/Personal Injury patients, including referrals, addressing patients’ needs/concerns, obtaining and sending records, chart notes, among other duties.

●Prepared charts and treated with Orthopedic Specialists, Pain Management Physicians, Chiropractors, Internal Medicine Physician, and Psychologists.

●Assisted doctors during clinical visits, roomed patients, took ADL’s and process closing for treatment days.

●Experience communicating with patients, attorneys, and insurance companies in an efficient and professional manner.

●Displayed sensitivity to the cultural and linguistic needs of the patients.

●Assured that all Primary Treating Physician s referrals were scheduled in a timely manner for six satellite offices.

●Scheduled appointments for patients for in house services and managed patient referrals

●Consistently updated patient charts and maintained close communication with attorneys and adjusters.

●Personal Injury claims billing and collections.

●Other administrative duties such as ordering supplies, statistics, and managed doctor’s schedules.

Other Work Experience

In Home Care


●Assisted in daily activities.

●Drove patient to doctor’s appointments and medication pick ups

●Assisted in checking and maintaining blood sugar level.

● Purchased and prepared meals for patient.


Concord Career Institute

Medical Administrative Assistant September 2001

References available upon request

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