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Quality Assurance Software

Glendale, Arizona, United States
October 14, 2018

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Robert R. Christie Jr.

**** **** ********** *****. ********, AZ. 85308

phone: 623-***-****



To apply my extensive senior quality assurance analysis experience in a productive and engaging environment.

Current Position

Senior Quality Assurance Analyst


Experienced Software Quality Assurance Professional with 10+ years of experience leading QA teams for large software projects. Skilled in various testing technologies and current QA methodologies. A talented and responsible individual specializing in Quality Assurance analysis.


2001-present – ASG Technologies – Software Development Company

Senior Quality Assurance Analyst, Technical Support

2231 E. Camelback Road, Suite 250 Phoenix, AZ

1995-2001 – GTE – Telecommunications Company

Quality Assurance, Product Developer

2350 W. Dunlap Road. Suite 524 Phoenix, AZ


June 1992 – Glendale Community College Glendale, AZ

Associate of Art in Business

June 1999 – Western International University Phoenix, AZ

Bachelor of Science in Information Systems

Technical Skills

Agile Methodology: JIRA, Confluence and Bitbucket. Attending daily Scrum meetings

Microsoft Office 2013: Word, Excel, Access, Groove, InfoPath, OneNote, Outlook and PowerPoint

Mainframe Environment: IBM TCP/IP Telnet 3270 TSO mainframe platform, z/OS 2.0.1, MVS Interactive System Productivity Facility (ISPF) operating environment 6.4

Mainframe Subsystems: CICS TS V5.3, DB2 V11.1, IMS V13.1

Mainframe Compilers/Languages: VNext COBOL 6.1.0, PL/I 5.1.0, HLASM

Mainframe QA Applications: CA7, CA11, Endevor, Xpediter, ASG-Center, ASG-SmartTest,

ASG-SmartFile, ASG-SmartDoc, ASG-SmartScope, ASG-Trilog, ASG-Validate and ASG-LCM


Senior Quality Assurance Analyst, April 2001 – present

Current Responsibilities:

Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.

Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.

Plan test schedules or strategies in accordance with project scope or delivery dates.

Develop test cases that address software scenarios, regression testing, negative testing, error or bug retests, or usability. Document software defects, using a bug tracking system, and report defects to software developers.

Assisting Customer Support with Re-creating problems for resolution.

Perform product Installation and Customization.

Perform both manual testing as well as running automated scripts written in Perl.

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