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Customer Service/Retail Sles Clerk

Elkridge, MD
October 14, 2018

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**** **** ***

Elkridge, MD *****


Professional Summary

Knowledgeable Sales Clerk looking for a Sales Clerk position where I can utilize my exceptional organization skills

Summary of Qualifications

Dependable, dedicated, reliable, and punctual team player

Ability to work independently

Commended for excellent work ethic

Remarkable organizational skills

Reliable cash management capabilities

Focused on achieving more-than-required results and developing skills and knowledge


DOD/Civilian Welfare Fund Fort Meade, Maryland June 2004-August 2018

Customer Service/Sales Clerk October 2012-August 2018

Maintained all relevant inventory and responsible for entering accurate inventory data into Prophet Line’s data base

Received and audited merchandise deliveries, set up merchandise displays and re-stocked items as necessary;

Reconciled cash, and credit card transactions at the end of each shift

Handled sale transactions of a variety of services, primarily tickets/vouchers for amusement parks, Florida theme parks, movie theaters, and dinner theaters

The work required mastering an online ticketing system

January 2005-October-2012

Library Services/Customer Service

Maintain library inventory and conducted periodic audits of the information and products on file

Managed the acquisitions of new materials in compliance with the approved budget

Assembled and arranged display material

Compiled lists of overdue books and notified borrowers that their materials were overdue.

Sorted books, publications, and other items according to classification code and returned them to shelves, files, or other designated storage area.

Inspected books for damage; repaired books whenever possible.

Performs daily clerical duties, including data entry, answering telephones, and approving and processing invoices

Responded to customer complaints, taking action as necessary

Solid Rock Church Volunteer Book Store Riverdale, Maryland January 94-Febuary 02


Engaged with patrons to facilitate their book purchases

Handled all related credit card and cash transactions and reconciled the cash drawer at the end of each day

Gheen & Haag Associates College Park, Maryland March 89-June 91

Data Entry/Clerk

Solely responsible for maintaining data for a 50+ client CPA firm including accounts payables/receivables and client orders as well as payroll.

Printed and distributed complex quarterly and annual reports for CPA’s clients

The Wearhouse Inc. Beltsville, Maryland October 81-March 89

Data Entry/Inventory Control

Input open purchase orders and quantities received to fulfill customers’ orders

Verified invoice accuracy with inventory received

Managed work schedules for 20+ personnel


Howard Community College General Studies 9/2009-12/2017

Prince George’s Community College General Studies 9/1996-12/2001


Microsoft Word, Excel

Prophet Line

Inventory and accountability management

10 key calculator by touch

References Upon Request

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