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Food Safety Service

Garden Grove, CA
October 13, 2018

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Raisa Alcantara

***** ****** ***.****: 714-***-****

Garden Grove, CA 92841 Primary: Secondary:


Excellent Multi-Tasking Skills Excellent Phone Etiquette Outstanding Interpersonal Skills Adaptive to Latest Technologies Experienced in MS Word, Excel, Docs Strong Verbal Communication Handling and Balancing Cash Honesty/Integrity

Organized Proactive

Bilingual (English/Tagalog) Team Player


Target (0193) January 2018 - June 2018

13831 Brookhurst St, Garden Grove, CA 92843


Guest Service Attendant (GSA/Supervisor)

● Effectively executes process changes to improve operational efficiency.

● Maintain all resources working under the same lines of operations complying with regulations and objectives.

● Provide necessary guidance to Team Members in order to deliver a frictionless and rewarding experience for guests.

● Seeing through that Redcard weekly goal and service expectations are met daily.

● Perform critical thinking to solve guest issues.

● Represent store brand identity.

● Managing front–end of the store.

● Scheduling team members’ breaks and lunches.

● Adaptive to current technology: (Self-Checkout Register, PDA, Photo Lab, MyDevices, and POS System Expert).

● 20 cashiers under supervision.

Target (0192) May 20, 2017 - January 2018

12100 Harbor Blvd, Garden Grove, CA 92840

Position Applied: Cashier


● Handling and balancing cash registers.

● Providing fast and friendly check out.

● Supervising self-checkout registers.

● Promoting Red Cards and other loyalty programs (Cartwheel, Weekly Ads. etc).

● Encouraging guest surveys.

● Maintaining brand image.

Service Desk Attendant

● Communicates professionally with guests as well as other departments.

● Maintaining brand image.

● Providing policy information.

● Processing returns and exchanges.

● Handling order pick up.

● Processing online orders.

● Covering during supervisor’s breaks and lunches. Rowntree Gardens Senior Living May 2016 - November 2016 12151 Dale St, Stanton, CA 90680

Front Desk

● Answer phones and operate a switchboard.

● Route calls to specific people.

● Answer inquiries about company.

● Greet visitors warmly and make sure they are comfortable.

● Call persons waiting for family visitors.

● Ensure reception area is tidy.

● Coordinate mail flow in and out of office.

● Coordinate office activities.

● Handle phone calls from people calling in sick.

● Gather personal and insurance information.

● Hand out employee applications.

● Arrange appointments.

● Cash out people when necessary.

● Validate parking tickets.

● Give visitors badges and direct them to where they can sign in.

● Issue parking passes.

● Send email and faxes.

● Perform basic bookkeeping, filing, and clerical duties.

● Take and relay messages.

● Update appointment calendars.

● Schedule follow-up appointments.

Wendy’s Restaurant January 2015 - February 2016

10040 Chapman Avenue, Garden Grove, CA 92840

Position Applied: Crew (Cashier Register)

Crew Member

● Handling and balancing cash registers.

● Maintaining cleanliness and abide food safety regulations.

● Work food counters and accurately assemble orders.

● Ensure work stations are replenished and clutter free. Drive-Thru

● Taking orders accurately in a short amount of time.

● Handling and balancing cash register.

Shift Leader

● Maintain store brand.

● Expedite and assemble orders.

● Provide menu information as needed to paying customers. Education

Studied abroad June 3, 2010- March 31, 2011

Benito Soliven Academy

District 1, Santo Domingo Ilocos Sur, Philippines

Principal's Honor Roll Program

Benito Soliven Academy Excellence Award

3.98 GPA

High School September 3, 2012 - June 22, 2016

Rancho Alamitos High School

11351 Dale St. GArden Grove, CA 92841

National Honors Society Program

Principal's Honor Roll List

3.87 GPA

College August 22, 2016 - March 2020

Cypress Community College

9200 Valley View St. Cypress, CA 90630

Radiologic Technology Program

4.03 GPA

Major: Radiologic Technology (AA)

Minor: Management


● Volunteer at Rowntree Gardens Senior Living

● Member of Philippines Disaster Relief Organization (PeDro)

● Volunteer at Saint Polycarp Catholic Church School Facility

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