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Customer Service Security

Location:
Columbus, Georgia, United States
Posted:
October 15, 2018

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Resume:

Trishondra Ponder

*** ****** **** *******, ** ***15 229-***-**** ac7d5x@r.postjobfree.com

Objective

Seeking a professional position with this organization to dedicate myself to the field as a keystone member of the team while continuing my education to further improve my performance in the workplace. Education

BACHELORS INCOMPLETE COLUMBUS STATE UNIVERSITY

Major: Sociology

Related coursework: 92 credit hours completed of 124 hour Bachelor’s degree and returning soon(Incomplete)

DIPLOMA MAY 28, 2007 STEWART-QUITMAN HIGH SCHOOL

Major: College Preparatory courses

Related coursework: Honor Graduate

Experience

ECONOMIC SUPPORT SPECIALIST (OFI) QUITMAN COUNTY DFACS JUNE 2015-OCTOBER 2018

Determine eligibility of persons applying to receive assistance from government programs and agency resources available.Determines eligibility for Supplemental Nutrition Assistance Programs (SNAP) or Family Medicaid assistance programs.

o Processes applications and/or reviews using appropriate criteria and policies consistently and according to established guidelines.

o Records and evaluates personal and financial data obtained from individuals. o Keys in a high volume of data using standard office hardware and software.

Assesses individual and family needs

o Arranges for additional benefits or services within the department; makes referrals to other agencies and community support service

JCO1 AARON COHN REGIONAL YOUTH DETENTION CENTER AUGUST 2014-MAY 31, 2015

POST certified Juvenile Correctional officer

Maintains custody and security of youth offenders and maintains order in the youth detention facility

Enforces rules, regulations, and state laws necessary for control and management of youth offenders and the maintenance of public safety.

o Oversees youth offenders during work assignments, meals, and recreation periods.

Maintains order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies and laws..

ASSISTANCE COORDINATOR ROAD AMERICA MOTOR CLUB JULY 2013- AUGUST 2014

Call center rep for customer in need of roadside assistance dispatch service provider within the area of the customer out to the customers disablement location Skills & Abilities

MANAGEMENT

Understanding the consequences of all information for both current and future problem-solving and decision-making.

COMMUNICATION

Talking to others to convey information effectively.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Understanding written sentences and paragraphs in work related documents.

Actively looking for ways to help people.

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