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Social Media Customer Service

Raleigh, NC
October 15, 2018

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Taylor Brooks

Raleigh, NC 919-***-**** Marketing Intern

AlphaGraphics, Cary, NC September, 2018 - present

● Worked with the owner on running marketing efforts through direct mail and social media campaigns

● Developed and implemented marketing strategies for AlphaGraphics

● Worked with clients to build out their own marketing strategies Auxiliar de Conversación (Language and Culture Assistant) Madrid, Spain September 2017- June 2018

● Assistant teacher to over 100 students in ESL classrooms

● Lead discussions and lessons, in English and Spanish, focusing on vocabulary, pronunciation and grammar

● Responsibilities included lesson preparation, classroom management, and teaching skills Volunteer Specialist Intern

YMCA, Raleigh, NC January 2017- June 2017

● Recruited volunteers, conducted interviews, organized volunteer database

● Created and distributed marketing pieces for upcoming volunteer opportunities

● Maintained volunteer database, created weekly volunteer schedule, managed volunteer hours Correspondent Writer

The Technician, NC State Student Newspaper

● Gained practice on AP style writing skills

● Improved interview and communication skills

● Met deadlines on weekly articles


North Carolina State University University of Cantabria,Santander, Spain B.A. Public Relations

Minor in Spanish


Social Media: Instagram, Twitter, Facebook, YouTube, Wordpress Fluent in Spanish

Microsoft Office: Word, Excel, Powerpoint, Access


Culturally Sensitive

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