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Employee Relations Hr

Alexandria, VA
October 15, 2018

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Alexandria, VA – *****

Carmen T. Dávila, SHRM-CP, MBA

*** – 413 – 7943

Senior Human Resources Management Professional

Benefits & Compensation Management Project Leadership Employee Engagement HR Operations Management

Effectively led UltiPro HR/PR system project implementation Administered $16M Human Resources budget for 4+ years

Performance-driven, strategic, and results-oriented, Senior HR Management Professional with 15+ years of experience in utilizing advanced human resources best practices and business acumen to elevate employee performance and corporate achievements. Demonstrate a proven record in HR operations, benefits, employee relations, recruiting, HRMS implementation, and executive-level collaboration. Possess proficiency in HR program development and implementation while thriving within project-focused initiatives.

Demonstrate applied ability to translate complex HR concepts in a simplified manner across the organization while promoting project management best practices and driving organizational development through HR leadership

Attain high-levels of success in monitoring assigned HR programs and developing appropriate policies, procedures, guidance, and program standards while providing authoritative staff advice and technical guidance in assigned program areas to leadership, staff principals, and HR specialists

Subject matter expertise across multiple functions and involved in strategic HR planning & analysis, team leadership, benefits & administration, vendor management, relationship-building, and compensation processes

Manage the entire employee lifecycle from concept-to-completion along with cross-functional teams including multiple projects & initiatives simultaneously, while forming internal partnerships through goal-oriented initiatives

Drive employee performance while hiring top potential talent, thus merging teams to generate and achieve synergy through team building best practices and simultaneously integrating new employees into the corporate culture

Project leader for implementation of large-scale HRMS and maintaining full accountability for ongoing HR initiatives

Core Competencies

Payroll Coordination/HR Leadership

Process Improvement / Optimization

Employee Relationship Management

Policy Interpretation / Development

Cross-Functional Team Leadership

Project Lifecycle Management

Organizational Development

HR Program Development

Performance Management

Benefits & Compensation

HR Policies & Procedures

Recruitment & Selection

HR Planning & Analysis

Mentoring & Coaching

Non-Profit Experience

Professional Work History

Manager, HR Administration MHM Services, Inc. – Vienna, VA 2017 – 2018

Successfully performed a multi-faceted and all-encompassing HR role while leading a team of (8) in multiple locations including Florida and Virginia. Supported merger and acquisition (M&A) process while leading a diverse team, supporting business transition initiatives, and adapting to changes within the organization structure and elevating team morale.

Administered conflict resolution and coordinated HR programs cross-functionally & interdepartmentally within strict timelines

Accomplished monthly HR reporting initiatives, managed end-to-end development of centralized HR services to support the entire organization, and operated as a main contributor for providing mentoring, coaching, training, and development while facilitating workflow in the HRMS system

Served as a main point of contact while liaising with Payroll and other departments as well as completed management & HR reporting and handled multiple HR requirements in support of an 8000+ employee organization

Demonstrated excellent HR acumen while coordinating with payroll and earning increased responsibilities based on performance

Handled staff engagements and corporate communications while directing a large workload in a deadline-driven environment

Oversaw staff responsible for creating 200+ offer letters for staff in 16+ states, thus effectively managing contracts & documentation while handling electronic employee data and crafting management reports to support employee performance

Human Resources Consultant 2015 – 2017

Delta Research Associates – Alexandria, VA 2017

Winrock International – Arlington, VA 2016

International Business & Technical Consultants – Vienna, VA 2015 – 2016

Showcased an excellent track record of supporting small businesses and federal contractors to strategically meet Federal compliance requirements while building HR foundation processes including employee handbooks, HR policies & procedures, and compensation structures. Updated Employee Handbook to ensure regulatory compliance regarding federal contractor services.

Administered Human Resources consulting services while analytically identifying HR business issues and utilizing advanced HR expertise to support small business initiatives and international Human Resource Services

Carmen T. Dávila, SHRM-CP, MBA 202 – 413 – 7943

Professional Work History Continued…

Human Resources Consultant 2015 – 2017

Supported an international organization while developing the HR handbooks for foreign nationals in three countries in collaboration with labor attorneys and translators in each country to ensure the Global HR initiatives were handled in an efficient and effective manner

Strategically analyzed HR functions to prevent government audits and provided recommendations to meet HR compliance

Performed assessments and delivered recommendations for HR activities

Completed compliance audits for a federal contractor and aligned laws & regulations with HR and business services

Steered and directed compliance audits while providing HR operations and systems to support business growth

Implemented recommendations for compliance in preparation for possible company sale with precision and accuracy

HR Business Partner / Operations Manager Creative Associates International – Washington, DC 2011 – 2015

Strategically liaised with senior management while providing direction on policies and procedures impacting domestic & international staff across 25+ countries, as well as assisted with HR policies and procedures development

Successfully minimized corporate risk by monitoring compliance with Federal regulations including ERISA, HIPAA, FMLA, ADA, ADEA, and other HR laws

Administered compensation and benefits programs by updating labor categories based on knowledge obtained via participating in Inside NGO, HRA-NCA, and other annual Compensation and Benefits Surveys

Directed the Performance Appraisal Process and served as a change agent in support of major company initiatives

Managed employee immigration process, including H1-B, L1-A, L1-B, and permanent residency

HR Manager & College Center Coordinator Princeton Day Academy – Lanham, MD 2009 – 2011

Steered and directed all HR functions and initiatives to include full lifecycle recruitment of educators and administrators, policy writing and administration, employee relations, HRMS, benefits and compensation, payroll, and staff training

Conceptualized bi-monthly newsletter for parents & upper classmen which contained scholarship opportunities and other relevant information, and facilitated the communication process in an efficient manner

Served as the main point of contact with payroll and other external vendors, delivered guidance to administrators on policies and school-wide initiatives, and led financial aid, college preparation, and college admissions process workshops

HR Manager Newell Rubbermaid – Columbia, MD 2007 – 2008

Operated as a change driver while supporting organization transition and improving employee morale during downsizing

Proficiently delivered expertise and guidance in implementing recruiting strategies and health & welfare benefits

Managed new employee orientation, succession planning, employee relations, staff training, and organizational development

Provided ongoing strategic support to the leadership team by fostering an open door and team-based culture

Additional Work History

Independent Benefits Consultant (Part-time) Total Benefit Communications 2004 – 2006

HR Specialist; Compensation and Benefits Specialist; Budget / Project Coordinator AARP 1997 – 2005

Education Qualifications

Universidad Int’l De Las Américas – San José, Costa Rica

Master of Business Administration (MBA) International Business

Howard University – Washington, DC

Bachelor of Business Administration (BBA) International Business

SHRM-CP Recertification: Leadership, Team building & Coaching Skills for HR Managers & Supervisors, The Essentials of HR Law, I-9 & Immigration Law Compliance, Worker Compensation Update, Electronic Recordkeeping for HR Professionals, Human Resources Law Update 2018

Technology Skills / Language Proficiency / Professional Affiliations

Microsoft Office Suite (Word, PowerPoint, Excel) UltiPro HRMS Taleo Ceridian SharePoint ATS

Conversational Skills in Spanish Member at Society for Human Resource Management (SHRM)

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