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Social Media Customer Service

Oakland, CA
October 12, 2018

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Kristopher Gray


OBJECTIVE Apply knowledge and skills gained from CTVA BA in creative writing, planning, organizing in a unique position. I am seeking a position that can benefit from my background as a Black person in this country and that can help me further understand how to help create spaces for people like myself who often don’t have enough visible spaces. SKILLS

Canon EOS devices (excellent), JVC Camera (excellent), Adobe (excellent), Social Media Management/Marketing (excellent), Microsoft Office (excellent), customer service (excellent), Blog Designing (excellent), creative perspective, excellent writer. EDUCATION California State University, Northridge Northridge, CA

BA in Cinema Televisions & Arts (2013-2018)

St. Joseph Notre Dame HS – 2013 Alameda, CA

PROFESSIONAL EXPERIENCE Public Relations and Outreach, Kaur and Singh Academy Present

Handle official Youtube channel for the academy as well as all social media outlets

Assist in teaching a social justice film class to elementary through high school students Photographer, Brown Girl Joy Present

Social media, filmmaking/photography projects, attend conferences to help represent brown womxn (alongside founders Amrit, Jazz, & Amani Kaur)

Interview womxn of color in various intersections for publications on social media + website

Activist for Social Change Fellow, All Stars Project Inc. June 2018-July 2018

Created an official Instagram page & designed the nonprofit's first ever DSY

(Development School for Youth) blog

Participated in both outdoor and over the phone fundraising

Shot and edited videos for the organization’s various social media pages (Twitter, Facebook & Instagram)

Customer Associate, Walgreens (Northridge) June 2016-May 2018

Customer service in store/online, answer emails, fax letters, organize meetings Head of Public Relations, Producer, International Youth Media Summit (IYMS) Aug 2014-Dec 2015

Bring together 50 filmmakers and delegates from 22 countries to create PSAs on social issues

Led team of interns to form partnerships and obtain sponsors, contact international delegates and interact with media

Acted as spokesperson and participated in interviews by local radio stations and newspapers at Summit

Office TA, Southern Wine & Spirits Summer 2015

Assist with accounts payable/receivable, forward emails, store/unload document packages

Pay company bills, forward emails, fax letters, make appointments for DMV, insurance companies, etc

Salesman, Cutco Cutlery Summer 2013

Verbal, creative pitches on the spot for new customers

Acquired marketing strategies through various training and procedures COMMUNITY SERVICE

Mobilize for a Clean Dream Act with organizations with Asian Americans Advancing Justice LA Present

Assist at LA City Hall Rally for Ending the Libya Slave Trade 2018

Deliver food for Alameda County Meals on Wheels 2016

Packed food/goods for Alameda County Community Food Bank 2014

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