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Mental Health Social

Corona, CA
October 11, 2018

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Melanie Crowell, MSW

***** ********* **. ****** ** 92883 (562) 652 - 1656

Social Worker

Compassionate, capable professional with years of field experience and a strong educational foundation. Background includes work with developmentally disabled adults, foster youth, DCFS-involved youth, adults with psychosis and drug addictions. Adept at leading individualized and group therapy, along with crisis resolution for adults involved in involuntary and voluntary holds. Also skilled at working with teenage youth in TAY programs and a school-based setting. Possess extensive background, passion for the field and strong desire to drive change by offering supportive services to clients consistent with ethical values. Career history also includes service as a Program Administrator which involves supervising a 40-person team. Goal-focused with strong ethical standards; passionate about being a strong advocate with high levels of integrity. Seeking a Psychiatric Social Worker or Mental Health Therapist role that will allow for use of professional mental health background to its fullest potential.

Core Skills

Social Work, Therapeutic Intervention, Care Coordination & Delivery, Knowledge of Ages and Stages Questionnaire, Assessment for adults and children, Outpatient Settings, Foster Care, Hospice, Client Relations, Communication, Bilingual - English/Spanish, Time Management, Problem Solving, Microsoft Office and high understanding of DMH paperwork and intranet system.

Experience Summary


Specialized Foster Care Program-Bilingual Psychiatric Social Worker (2016 – Present)

Handle duties related to case management, assessment, and diagnostics within the Belvedere DCFS Commerce Building; includes continually working to serve as a link to community agencies by establishing relationships with county contracted providers and keeping up to date with their availability and the services provided by their agency

Engage in emergency crisis intervention as part of an on-duty rotation of clinicians

Utilization of various Los Angeles County approved screening tools that assess multiple domains of functioning

Adult Outpatient Program and Triage –Bilingual Psychiatric Social Worker (2015 – 2016)

Immediately triaged and assessed patients for suicidal and homicidal ideation in the Augustus F. Hawkins Mental Health Center; included aiding in and leading processes related to voluntary and involuntary holds

Managed crisis intervention using direct one-on-one therapy and group therapy

Also handled diagnostics, case management and offered resources for clients and their families

Crisis Resolution Services Program –Bilingual Psychiatric Social Worker (2013 – 2015)

Operated in the Augustus F. Hawkins Mental Health Center to handle case management, intakes, assessment, one-one-one therapy and both short- and long-term crisis intervention

Assisted with voluntary and involuntary holds, family therapy and diagnostics

Served as part of a multidisciplinary team to offer resources for clients and families

Aimed to provide a linkage to community agencies or the in-house adult outpatient program tailored to meet the needs of the client by understanding the services of the agencies or programs where the clients would be referred in order to ensure proper continuity of care


Supported Living Services Inc. & Independent Living Services Inc, Program Administrator

Oversaw case management for a case load of 25 clients under 24-hour care

Proved vital when hiring and terminating program staff; operated as a Staff Scheduling Manager to train, supervise and manage approximately 46 team members

Coordinated and ran staff meetings, along with meeting with Regional Centers and other outside agencies

Handled medication management, on-call 24/7 crisis response, report writing, template development, assessment, intake and resource allocations for clients, caregivers and their families


Behavioral Health and Psychiatry, Social Work Intern (550 hours)

Engaged in individual, group and family therapy, along with all related documentation and diagnostics

Facilitated intake, assessments and referrals


Social Work Intern (520 hours)

Led individual, family and group therapy sessions, following up with all related documentation

Handled diagnostics for the Student Assistance and Safe Schools Healthy Students Programs by meeting with students on a weekly or biweekly basis for therapy and consulting with supervisor to accurately diagnose and provide treatment planning for those students and their families.

Screening youth clients using various screening tools such as the CAFAS – Child and Adolescent Functional Assessment Scale and other screening tools that assess multiple domains of functioning.

Facilitated intake and assessments, along with crisis intervention, CPS reporting, resource allocation and provision of referrals


Undergraduate Intern (100 hours)

Dabbled in various areas across the hospice counseling spectrum including crisis intervention and individual, family and group bereavement counseling

Partook in house visits as needed to connect with clients and their families

Education & Credentials

Master of Social Work, Azusa Pacific University

Bachelor of Science, Human Services, University of Phoenix

Licensure, Associate Social Worker #83540 from the Board of Behavioral Sciences

Also certified in CPR/First Aid and as a Direct Support Professional

Currently Preparing for License Clinical Social Work National Exam

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