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Customer Service Data Entry

Milwaukee, WI
October 11, 2018

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Steve C.Butler


To whom it may concern:

I am seeking employment where I may apply my diverse employment background.The position requirements posted seemed to be an excellent fit for my various skills and working history.

As you’ll see on my enclosed resume,I have a professional experience and track record for which you are searching.In addition,I am a fast and efficient learner who would appreciate the opportunity to contribute my customer service skills to your corporation.

I can guarantee that my broad range of experience will enable me to support the goals of your company and of the position.I am comfortable working in teams and accomplishing tasks independently.I hope that you will consider discussing this position further with me. Please feel free to contact me to answer any questions you may have regarding my background.


Steven Butler

Steven Butler

414-***-**** (Cell)414-***-**** (Home)

Knowledge and Committed to superior customer service (internal/external),accounts payable/accounts receivable duties,community relations,administrative asst.duties,MS Office software, Strengths event coordination,high volume telephone support,project coordination,detail-oriented, strong organizational skills,effectively work under deadlines,professional and optimistic demeanor, able to work independently and in a team environment,poised at interactions with individuals at all levels,flexible schedule



Creative director

Tpj productions 1/2012 -present

Assemble recorded raw material into a finished product thats suitable for broadcasting. Materials may include camera footage, film pieces, dialogue, sound effects, graphics and special effects. Manipulate and edit film pieces in a way that is invisible to the audience- Understand the clients needs and specifications- Review shooting script and material to create a shot decision list based on scenes value- Trim footage segments and put together the sequence of the film- Input music, dialogue, graphics and effects- Create rough and final cuts- Ensure logical sequencing and smooth running. Consult with stakeholders from production to post production process- Continuously discover and implement new editing technologies and industry's best practices to maximize efficiency Solid experience with digital technology and editing

Retirement Plan Technical Representative

Empower 10/2015-06/2016 Milwaukee,WI

Receive inbound telephone inquiries such as requests for general account information,account changes,product information,tax questions and process financial transactions upon client request.Assist client’s navigation through automated phone system as well as website for financial transactions and loan initiation.Submit follow-up and research request if needed after initial call, make outbound calls when necessary.All information conveyed done in accordance to FINRA/SEC guidelines. Review and implement all new changes and plan updates.Obtained FINRA Series 6 and Series 63. Operations Clerk

Great-West (Core staff Contract)5/2015-09/2015 Glendale,WI Provided daily support and processing of retirement plan provisions ensuring compliance with plan rules and regulations.Assist in the successful restatement of qualified plan documents by mapping prior plan provisions to new prototype document provisions.Assess amendment and document related requests and determine appropriate action.Resolve plan sponsor administrative or service problems with regards to plan documentation rules and design.Pro-actively respond to ad hoc requests from clients and management and assist with projects as needed. Lien Release Operations Clerk

Wells Fargo Home Mortgage Bank 11/2012-05/2012 Milwaukee,WI Prepare Lien Release Documents such as Satisfaction,substitution of deeds,WFF supreme,CFFC and FDR for home owners, entering transactions into CRT/PC prepare and reconcile mailings data entry system, Receive and sort incoming mail verifying accuracy;resolving complex customer issues using multiple resources and records;preparing,editing,distributing,and/or correcting specialized and/or complex documents.Works under general supervision following established procedures. Performed administrative duties such as data entry,faxing mail, processing invoices and handling phone calls. Business Analyst Representative

BMO Harris Bank 11/2006-2012 Milwaukee,WI

Created ATM database to help track leasing information on "out of state" ATM's. Monitoring automated interfaces;verify deposit system changes and update source system.Account payable and account receiving;Billing and maintenance to analyzed accounts;refunding and waiving requests; entering analysis charges for service activity.


Bachelor Degree (Business Management and Information Technology) Bryant &Stratton College (College of Business)8/2006-05/2010 Cumulative GPA:3.8

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