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Manager Account

Location:
Plymouth, MI
Posted:
October 11, 2018

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Resume:

WILLIAM FLOWERS

Northville, MI *****

734-***-**** • ac7cp5@r.postjobfree.com

Global Account Manager

Technically sophisticated engineering professional with 30+ years of solid history of effective integration specializing in project management and revenue growth

AREAS OF EXPERTISE

Broad knowledge and success in an engineering development environment, to include requirements gathering/assessment and full life cycle project and account management.

Skilled team leader and trainer with a track record of directing direct multiple tasks effectively to ensure on target completion of all deliverables.

Outstanding interpersonal and communication strengths leveraged to train users, troubleshoot system issues, and ensure total client satisfaction.

Solid expertise in applied research, new content development, simulation, and validation.

Comprehensive knowledge in many diesel engine components, multiple engine sensors, exhaust after treatment sensors, including turbo machinery and all power cell components to improve marketability for previously unfeasible technologies.

Professional Experience

Sensata Technologies Inc., Auburn Hills, MI

Global Account Manager (08/2017 – Present)

Responsible for developing new business opportunities while maintaining existing business at Cummins and DDC engine companies on a global basis. Responsible for introducing new sensor technologies into both current and future engine and exhaust after treatment systems.

Key Achievements:

Won multiple new sensor business opportunities worth more than 30M for both diesel engine and diesel after treatment systems during 1Q18. Several more planed for later in the year totaling over 70M

Implemented numerous cost reduction programs resulting in over a 2M savings to the customer while introducing the next generation of technology in the field

MAHLE, Inc., Farmington Hills, MI

Senior Account Manager (1/1998 – 08/2017)

Maintained, developed and expanded key relationships with new and existing customers to develop new business opportunities. Employed technical expertise for new product development, and became a global customer advocate in resolving their issues. Provided sales support by troubleshooting new installation issues, developing new product specifications, and meeting customer needs with product and parts drawings and documentation. Played a key engineering role in developing and incorporating heavy-duty diesel power cylinder components for North American diesel engine manufacturers. Served as the lead for establishing database rules and personnel training.

Key Achievements:

Developed a new laser welded steel piston design, which led to a $50 Million patented business opportunity. This design allows more severe operating conditions and is highly flexible in terms of combustion bowl shapes.

Obtained several patents on various engine components.

Spearheaded numerous new product launches of new technologies with considerable product validation for many different engine platforms, which were required to meet particular emission regulations.

Led numerous cost reduction projects leading to significant cost savings for clients and the company.

Grew the latest OE account from under 30M to over 150M in less than 10 years

Caterpillar Engine Company, Novi, MI,

Applications Manager (1996 – 1998)

Responsible for diesel engine application approval. Engines ranged in size from 20 to 300 HP. Developed and maintained thorough knowledge of technological developments and trends.

General Electric, Erie, PA,

Design Engineer (1984 – 1996):

Appointed as the project leader on numerous warranty/design issues leading to solutions. Directed cost reduction programs leading to considerable savings for the company. Successfully lead several new product introductions.

Education and Training

Case Western Reserve, Cleveland, OH

Master of Science in Mechanical and Aerospace Engineering

Youngstown State University, Youngstown, OH

Bachelor of Science in Mechanical

Professional Affiliations

Society of Professional Engineers



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