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Experienced Human Resources

Little Rock, AR
October 10, 2018

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**** ******* *****

Little Rock, AR *****



SUMMARY Highly organized, detailed-oriented Human Resources professional combined with a strong work ethic, excellent analytical and problem solving skills. An adaptable self-starter who functions well independently and as a team player.



Webster University, MBA-Human Resources

University of Arkansas at Little Rock, BBA-Human Resources Professional in Human Resources Certification (PHR), SHRM-CP SKILLS Orientation & On-Boarding

Staff Recruitment & Retention

Benefits Administration

Employee Relations

Training & Development

Performance Management

Grievance Procedure & Arbitration

Negotiation and Labor Relations

Payroll (Kronos, ADP, Paycom)

HR Systems (PeopleSoft, Paycom, Taleo, Navex, Case Management)

Employment Law FMLA/ADA/EEO/WC



US FOODS, Little Rock, AR

June 2016-June 2017 (Restructuring)

Human Resources Generalist

Investigate and resolve employee complaints timely using informed decision making skills

Facilitate new-employee orientation and ensure appropriate onboarding process of new employees

Counsel managers, supervisors on disciplinary actions, procedures and appropriate documentation

Maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, and disciplinary actions Conduct pro-active employee relations activities such as Distribution Center structured feedback sessions and employee recognition programs Processed Payroll

Crothall Healthcare, Little Rock, AR

December 2014-June 2016

Field Human Resources Manager

Investigate and advise management in appropriate resolution of associate employee relation issues

Supported over 450 hourly Environmental Services employees Provide support to managers in developing and implementing recruitment plans to increase qualified applicant flow

Managed company’s attendance program and issued progressive discipline when warranted

Coordinate and conduct management training related to, sexual harassment prevention, performance management and termination process Provide support in the transition phase of all acquisitions Supervise and delegate responsibilities for team members Back-Up Payroll Contact

Lanxess Corporation, Little Rock, AR

January 2013-January 2014 (Restructure)

Human Resources Business Partner

Interpreted, administered, and negotiated the collective bargaining agreement and handled all grievances

Maintained positive employee relations; promptly investigated complaints/issues and made recommendations to plant manager to resolve them Prepared for collective bargaining

Identified training needs for business units and individual coaching needs Managed and resolved complex employee relations concerns Developed contract language for new hires, promotions, and transfers Managed plant occupational safety program

Collaborate with senior leaders, business units and union officials to develop, enhance and maintain strategic relationships.

SYKES Inc., Morrilton, AR

April 2012-December 2012 (Change in Leadership)

Human Resources Manager

Oversaw the recruitment, pre-screening and orientation Identified causes and provided recommended solutions for improving job satisfaction, reducing turnover, and enhancing employee moral Managed unemployment claims administration and represented organization at unemployment compensation hearings

Implemented and maintained call center safety curriculum Reviewed payroll prior to final submission

Goodwill Industries of Arkansas, Little Rock, AR

July 2010-April 2012

Human Resources Generalist

Identified staff vacancies and recruiting opportunities; interviewed and selected qualified applicants

Conducted new employee orientation to foster attitude toward organizational objectives

Built and maintained vendor relationships as they pertained to resolving employee questions, disputes, and invoice accuracy

Executed employee payroll deductions for benefits coverage chosen at the time for new hires or qualifying events throughout the fiscal year Back-Up Payroll Contact

Pride Industries, Little Rock, AR

November 2008-August 2009

Human Resources Representative / Disability Counselor Managed and supported multi-site organization

Advised managers on a wide range of employee relation issues, ADA and FMLA concerns

Established an ongoing American Sign Language program for all staff to communicate with hearing impaired employees


Executive Team Leader-HR, Target Corporation, 2007-2008 HR Generalist (Internship), Remington Administrative Services, 2006-2007 HR Generalist, Celestica Services, 2001-2006 (Company Closed) PROFESSIONAL ORGANIZATIONS

Central Arkansas Human Resource Association (CAHRA) Society of Human Resource Management (SHRM)

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