Lashawntae Whitehead
ac7cho@r.postjobfree.com
**** ********* ** **** ***, Wesley Chapel, FL33545
OBJECTIVE
Seeking to combine skills and dynamic medical education into opportunities to enter the healthcare field with an innovative organization.
EDUCATION
Associate of Science Degree – Healthcare Management
Ultimate Medical Academy, 2018
EXPERIENCE
Ultimate Medical Academy, Tampa, FL
Learner Service Advisor
04/2017-Present
Contact students on a regular basis to build and maintain rapport and serves as the student’s advisor and first point of contact to ensure questions are answered and concerns are resolved
Provide students with academic planning services based on program requirements and support services
Provide effective communication, service, and support by actively promoting student success and increased retention
Ultimate Medical Academy, Tampa, FL
Admissions Representative
10/2013-03/2017
Followed admissions criteria for all perspective students in accordance with all school and company policies, all applicable Federal and State regulations, and all accrediting agency standards and requirements
Demonstrated knowledge of, and carefully followed all applicable Federal and State compliance requirements and regulations including those prescribed by the Department of Education
Evaluated prospective students based on his/her needs, desire, interests, qualifications, motivations, commitments, and determinations in a qualitative manner
Verizon, Tampa, FL
Remote Access Program Account Manager
10/2008-02/2009
Assisted Third-party Underwriting Companies with Supplemental Health Policies by enrolling new customers
Contacted customers to assess their current health policy and participate in an interactive 1-on-1 analysis
Collected imbursement data for new enrollment fees
Academic Financial Solutions, Tampa, FL
Customer Service Representative
03/2007-12/2007
Ensured all prerequisites were met for each Loan consolidation program
Tailored financial packages to suit the needs of each individual client
Performed surveys to provide valuable feedback of respected customer opinions and views
Academic Financial Solutions, Tampa, FL
Title IV Loan Advisor
03/2006-03/2007
Called and educated prospective customers on loan consolidation
Advised customers on suitable loans based on their current needs
Provided ongoing assistance to the Financial Director
STRENGTHS
Independent thinker – requires minimal supervision
Critical thinking skills
Problem solving skills
Decision-making skills
Written and verbal communication (letters, emails, presentations, face-to-face communications)
PROFICIENCIES
MS Word
Greenway
Typing Speed: 30 WPM
PROFESSIONAL MEDICAL SKILLS
Accounting Payroll and Banking Systems Healthcare Law HIPAA Compliance Charting Filing Processing Co-Payments Human Resource Management Organizational Improvements Appointment Scheduling Insurance Billing Procedures CMS1450 UB04 CMS1500 Healthcare Claim Cycle Insurance Verification Interpersonal Professional Communications Business Office Operations Medical Office Procedures Medical Practice Management Systems Practice Structure Leadership & Management Medical Terminology Anatomy & Physiology