Customer Service Front Office
Resume:
Shannon Barton
Thornton, CO 80229
ac7c9f@r.postjobfree.com
Education
Standley Lake High Westminster, CO 1993-1997
Longs Peak Academy Longmont, CO 2000-2004
Work Experience
Reed Group Westminster, CO August 2015-Present
Account Coordinator
Manage disability claims for six large companies
Administratively support four Account Executives
Answer all incoming emails from clients regarding their employees leaves
Schedule and attend daily meeting to support Executives and the client
Manage daily reports and requests from my clients
Prepare quarterly reports
Exceptional customer service
New West Physicians Arvada, CO December 2009- August 2015
Front Office Administrator
Administrative support for a large Internal Medicine Office
Answer all incoming calls and scheduled patient appointments accordingly
Greet patients upon arrival, check-in and scheduled as needed
Manage and process all medical record requests in Electronic Medical Records System
Take copayments and payments on accounts
Manage and balance cash drawer
Exceptional at multi-tasking and customer service
Cool Cuts Arvada, CO 2010-2013
Hair Stylist
Cut and styled children’s hair ages 6 months and up.
Front Range Orthopedics Longmont, CO 2005-2009
Front Office Administrator
Answered all incoming calls and scheduled patient appointments accordingly
Greeted patients upon arrival, checked-in and scheduled as needed
Accepted patient payments and recorded per office processes
Administrative support to all clinical staff
Rocky Mountain Cardiology 2000-2005
Receptionist
Scheduled all incoming appointments for a busy office
Administrative support for all doctors and nurses
Managed and organized medical records in electronic medical record program
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