ASHLEY FOSTER

**** ******* **, *****, ** ***** 251-***-****

ac7c54@r.postjobfree.com

Professional and knowledgeable Receptionist versed in administrative support and customer service. 20 years’ experience managing company reputation with customers. Highly efficient and accurate with strong problem solving and communication skills. Professional and Knowledgeable. EXPERIENCE

03/2007 – 09/2018

RECEPTIONIST, ACCOUNTS RECEIVABLE, DAUPHIN ISLAND SEA LAB Answered telephone inquires from clients, vendors and the public. Provided clerical support to company employees including copying, faxing and file management. Prepared package for shipment, pickup or courier delivery to customers. Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction. Data entry of all monies received. Balanced reports and made bank deposits. Collected past dues. Prepped for auditing team.

03/1997 – 03/2007

CUSTOMER SERVICE, CUSTOMER SERVICE MANGER, MOBILE AVIATION Greeting incoming passengers in a professional manner and provide friendly, knowledgeable assistance. Sorted received and distributed mail correspondence between departments and personnel including parcel packaging, and shipping. Kept reception area clean and neat to give visitors a positive impression of the company. Answered telephones and VHF radio calls from arriving clients. Managed a small group of employees, created schedules, and proofed all work. Data entry, fuel inventory, logistics. My assistance was used at both locations as needed. EDUCATION

MAY 1997

HIGH SCHOOL DIPLOMA, ALBA HIGH SCHOOL

SKILLS

• Multi-line phone skills

• Customer/Client relations

• Customer Service Oriented

• Multi-tasking

• Professional Demeanor

2